Bluebird Care Wandsworth Putney & Battersea

4.8

Home Health Care
Wandsworth

About this business

Healthcare Home Health Care

Location details

5 College Mews, Off St Ann's Hill, Wandsworth, SW18 2SJ, United Kingdom

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Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.8109 reviews

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Rieke M

5 years ago

The Bluebird Care Wandsworth carers are friendly warm and personable .They are punctual and happy to help with whatever requests are made of them in order to assist with my mother. There is continuity of the same carers so that my mother is able to feel familiarity and recognition when they arrive. The links with the office and management are very good indeed.

Business response:

Thank you so much for your review. We all try incredibly hard to deliver the same standard of care we would wish for ourselves and I'm glad that we achieve our goal. Our team are all handpicked for their attitude and compassion and then trained to exceed expectations wherever possible. With kindest regards.

Meriel B

5 years ago

I am very pleased with the care my mother has received from Bluebird Care Wandsworth over the last 9 months. Given the current circumstances with Covid 19, the care provided has been consistent and supportive. My mother finds her careers very kind and helpful.

Business response:

Thank you, Meriel. The current times are extremely challenging but we still do all we can to maintain continuity and high standards. Thank you for noticing and recognising the difficulties we face. With kindest regards.

Orlando P

5 years ago

The carers are punctual. We have used the same carers a couple of times and they were both punctual. The first time around they arrived much earlier as they said they try to anticipate any issues with traffic and or public transport. The carers were also experienced. They knew how to use the equipment in place to help my disabled husband. It felt to me that they were well trained. It felt safe to leave my husband with the carer alone for a few hours, so I could get some respite. When I got back home I noticed that my husband... read more

Business response:

Providing respite care is something we feel very strongly about as we appreciate just how challenging - and exhausting - the role of full-time carer to a family member can be. Thank you so much for your review and we are so very glad we are able to support you. With kindest regards.

Sharon H

5 years ago

Initially, my mum needed someone to supervise her daily activities and ensure that she prepared and ate her meals. The carer would also escort mum when she went out whether it be to the shops or just for a walk. Unfortunately, in May 2020 mum had a minor stroke which left the right side of her body weak and she now has limited movement. Once Bluebird was informed, there was a smooth transition between companionship and personal care which includes assisting mum to have a bath with the assistance of an electrically-powered ba... read more

Business response:

Sharon, thank you so much for your lovely review and we are so happy to be able to make such a positive impact on your mum's quality of life. With kindest regards.

Beryl M

5 years ago

My carer has been supporting me for the last 6 months, I have found her to be excellent. Her empathy, understanding of my particular needs has been without a doubt first class. She is prompt, efficient and responds to anything I ask of her. I have respect and trust for her. I think it would help to understand if I told you about myself, I have extreme mobility issues and have to be taken out in a wheelchair and at times in my home. I am weeks away from being 82 years old have a lively brain and determined to get out and enjo... read more

Business response:

Thank you very much indeed for your kind words. It is a privilege to support you. I will ensure your comments are passed to the team. With kindest regards.

Maria C

5 years ago

Everyone I have dealt with has been professional and caring and extremely helpful. I feel confident that my friend is receiving the best care possible and I am so grateful. I know my friend now feels safe in her own home and is eating much better than she was.

Business response:

Maria thank you very much indeed for such kind words. I will ensure that they are passed on to the team. With kindest regards.

Caroline H

5 years ago

We have used Bluebird Care Wandsworth for several years on a weekly basis and recently had to make some urgent changes to increase care to multiple times per day. We are extremely impressed with the way in which Dad has been treated throughout his time of using Bluebird. For the most part, changes have been handled swiftly and efficiently. Being able to access the care notes in OpenPass has been a godsend when I've not been in a position to visit, to keep abreast of Dad's care. Bluebird clearly has an amazing vetting process... read more

Business response:

Caroline, thank you very much indeed for your kind review and yes, you would be surprised to learn that we turn away over 94% of those who apply to us for work as they are simply not up to our standards. We really treasure and take care of the 6% who are exceptional! I will ensure that your comments are passed to those concerned with your dad's care. With kindest regards

Hilary B

5 years ago

Bluebird Carers are kind, patient and understand the needs of those they are looking after. They adhere to the care plan wherever possible and are aware of the importance and responsibility of giving medication. Throughout Covid, the carers have respected safety procedures to keep the virus at bay in the client’s home. The Bluebird Care management team quickly responded to Coronavirus by putting safety measures in place for their carers and issuing PPE for all visits. If more care is required for either a short period or lon... read more

Business response:

Thank you for your very kind comments and also your observations regarding PPE during the pandemic. We are proud to tell you that the Care Quality Commission awarded us a score of 100% in our preparedness and ability to deliver care safely during the Covid 19 crisis.

Sarah S

5 years ago

We have used Bluebird Care Wandsworth for a number of years for our mum. Originally in a companionship capacity but, since last May following a stroke, her needs have changed. Bluebird ensured that the care was amended to reflect the change in Mum's needs. Mum has had her current carer for 2 years and she is very caring and makes my mum smile. It is a big help to us as a family to know that my mum is happy and well looked after whilst we are at work. Nothing is too much trouble for the carer.

Business response:

Sarah thank you so much for your wonderful review. I will make sure that your words are conveyed to everyone involved in your mum's care. With kindest regards.