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BMW
- Automotive
- Chandler, AZ
About this business
Location details
7455 W Orchid Lane, Chandler, AZ, 85226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Matt Konecek goes above and beyond to ensure total customer satisfaction. Providing updates frequently on the status of the repair, and working to find discounts / rebates
Business response:
We are happy to hear that Matt went above and beyond to provide you with great service and a great experience. We pride ourselves in taking care of our customers and look forward to helping you with any future service needs. Thank you, Tiffany Buitrago Customer Advocate | Chapman BMW Chandler Store: 480-344-4269 | Direct: 480-344-4226 Email: Tiffany@ChapmanBMW.com
Very convenient location for me based on where I live an work. There was some confusion and it took a little bit more time to resolve the issue I brought my car in for, but everyone was very accommodating and helpful. My service consultant, Kris Mason, is a super nice guy. He updated me when needed and, as I mentioned, very accommodating and helpful.
Business response:
Toensing 10, Thank you for your review. We are sorry to hear that there was an issue during your visit but glad that Kris was able to take care of you. It is important to us that our customers know we value their time and try to work as efficiently as possible. Please let us know if there is anything else we can do for you. Shane O’Hanrahan General Manager Chapman BMW Chandler
My wife and I just purchased a BMW X5. I can honestly say that this was the best car buying experience that I've ever had and I've purchased many cars. The folks at Chapman were all a pleasure to work with and I'd definitely recommend Marvin White to anyone looking to buy a new BMW.
Business response:
Thank you for your review and, most of all, your purchase. We are so happy you decided to visit us here at Chapman BMW Chandler. Our goal is to make sure all of our customers have the best experience possible and are proud that we provided a good experience for you. We look forward to working with you in the future and if you need anything please feel free to reach out to us. -Shane O’Hanrahan | GM
Just like always-awesome experience! Friendly , professional, fast, good quality work. I couldn’t be happier with service. A special thanks to Mark Ostashewsky! Have been coming to this location from the day they opened. Would recommend.
On Friday, October 6, 2017, we bought our 5th or 6th car from Chapman BMW in Chandler. The process was simple. We found the car that we were interested in on the Chapman website, called Karl Muik at the dealership to verify that the car was available and would be at the Chandler location on Friday. The next day we drove down to see and test drive the car. The price was exactly as presented on the website (a 2017 used 430i Gran Coupe with 15,000 miles and a hefty discount and other incentive), we opted to purchase the car and... read more
Business response:
Thank you for being part of the Chapman BMW Chandler family. We greatly appreciate your business and are very happy to hear that you had a good car buying experience. We understand how valuable our customers time is and do everything we can to be as fair and efficient as possible. We look forward to your next visit and Welcome to the Chapman Family! -Shane O’Hanrahan | General Manager
Tony Disalvo is the best! I called late in the afternoon after a light on my dash came on saying I needed to go to the dealership for service and he scheduled me for 8:00 a.m. the next day. We were leaving for California in two days - he did not want us to have any issues on the road. Tony is attentive, courteous and so friendly. Chapman Chandler BMW is the best!!
Business response:
Nancy - Thank you very much for your review. We are very happy to hear that you received such good service from Tony Disalvo. Here at Chapman BMW Chandler, we take your service needs seriously and we are very pleased that you were able to get service completed and back on the road in time for your trip. -Shane O’Hanrahan | General Manager
As always, when I needed service I called Kris Mason who has been both efficient and effective. He got me in right away, got me back on the road with a loaner. Called and explained problem and got it fixed the same day and I'm back to normal. Kudos to Kris.
Business response:
Dave - Thank you so much for your review and for choosing Chapman. We are so happy to hear that Chris was able to take care of you and your vehicle in such an efficient manner. We strive to give you the best experience possible and hope that we succeeded in doing so. Please let us know if there's anything else that we can do for you. -Shane O'Hanrahan | General Manager
Required work completed quickly - They do work only as required and are cost effective. They are considerate for my needs in terms of day and time I want the work done.
Business response:
Bernie - Thank you so much for your review. We are happy that Vincent and the rest of our staff are able to give you a good experience. We definitely understand that our customers' time is valuable and we do our best to work around your schedule and as efficiently as we can. Please feel free to contact us if you have any further questions or concerns. -Shane O'Hanrahan | General Manager
Having bought many cars over the years, I have yet to find a more intelligent, competent salesperson than Bruce Kotlicky. His ability to relate to me as a customer was amazing...he seemed to really get me as a person and that made the transaction so smooth. I would highly recommend Bruce to anyone looking to buy a car... you will not be disappointed.
Business response:
Thank you so much for your review and your kind words. We are so happy to hear that Bruce was able to provide you with such a good experience and we appreciate you choosing Chapman to help you find your new vehicle. If you need anything please feel free to contact us and we look forward to helping you with any future car buying needs. -Shane O'Hanrahan | General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 3,218 reviews.
When is BMW open?
BMW is closed now. It will open at 8:00 a.m.