This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Newport News, VA
About this business
Location details
12861 Jefferson Ave, Newport News, VA, 23608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | Midnight to 6:00 p.m. |
I love Mr. Heath, he was very attentive and well organized and didn't' mind transferring all my junk to my new vehicle. He had a very late night!!! He's a sweetheart. This was my second purchased with him. thanks again
Business response:
Thank you for the review Marie! We are glad to hear that your experience with us was 5 star worthy and we hope to make your next experience just as great if not better. Thank you for your time and have great day!
Nickaigea, Lloyd and Stephen, made our purchase a wonderful experience. The customer service was great from all who work at Casey BMW. I would also like to say that Mike Bullus in the Service Department is outstanding when it comes to customer service. Thanks for always making our Experience at Casey BMW Wonderful.
Knowledgable friendly staff that explain in detail about your purchase and able to answer all questions honestly!! Customer service was excellent! Not to long of a wait! Easy smooth buying experience!
The professionalism of Don was impeccable! He was extremely knowledge and patient. He made this car buying experience effortless. He was timely as we made a appointment with him and I appreciated after a long drive not having to wait to be serviced. I would highly recommend him to family and friends that are interested in purchasing a new or used vehicle.
My overall experience at Casey BMW was outstanding to say the least! My salesman Don Marrow was a class act and very knowledgeable of the BMW brand! Nothing but good things to say abut this guy... But I would be remiss if I didn't mention the fantastic finance team that moved things along at record speed! And to add to a great ending, the GM closed my deal! Talk about customer service at its best!!!
After my total loss of my 2011 BMW Don was very helpful he was on top of everything it made my whole purchase of my BMW flow perfectly.
Wayne and Ryan were an absolute pleasure to work with - will recommend to anyone! Thank you for all your help in my new vehicle purchase!
A Very Good Experience,exceptional service.Mr. Wayne Heath was with me and explained the entire process of the purchase .I'm very pleased with my purchase of my 2016 X3
I live in Florida and the car I purchased was in Virginia where my son lives. Hence my son dealt directly with the dealership while my contact was by phone or email. Don was exceptional is seeing that the deal went smoothly. He answered all my calls and emails immediately with great attention to detail. He is very professional and pleasant. You need to keep him around.
Business response:
Thank you for your review! We are glad to know that you had a great experience at our dealership and that you felt it deserved a 5 star rating. We are also glad to know that you were satisfied by our customer service and that you felt we went above your expectations. Please feel free to come back for any of your automotive needs and we hope you have a great day!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 2,850 reviews.
When is BMW open?
BMW is closed now. It will open at 7:00 a.m.