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BMW
- Automotive
- Newport News, VA
About this business
Location details
12861 Jefferson Ave, Newport News, VA, 23608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | Midnight to 6:00 p.m. |
Don provided great support in finalizing the purchase. He promptly responded to all my questions and took care of any vehicle issues. He made the whole process as efficient as possible.
Joe educated me about vehicle and was 100% committed to my search. I felt at ease with Joe as he was sure to identify any anxiety/concerns I was expressing. Thanks Joe - love my baby!! SUE
Business response:
Sue, thank you for leaving such an awesome review! We are very glad to hear that your experience with Joe was helpful to your needs. Our main goal is to make our customers happy and we are excited to hear that you have received just that. Have a wonderful day and please reach out to us for any future needs!
Past new car purchases was like I was going to the dentist and would need plenty of nitrous oxide to get through the experience. I found that I didn’t need to be sedated and the transaction was pleasant and fair. The dealership has an open and friendly personality…
Business response:
Thank you Jeff for leaving such a positive review and we like the analogy! We appreciate our customers leaving us feedback. Please come visit us for any of your future needs! Have a wonderful day!
Mr. Hargraves is a very professional sales rep and reps the company well. He is very knowledgeable and walked us through the whole process. He took his time and did not pressure us into anything, I will definitely recommend Mr. Hargraves to anyone going to Casey BMW.
I came to Casey BMW to test drive the 2016 328i. And boy was I impressed by not only the car but the salesperson. Rebecca is a very knowledgeable, personable young lady. She made sure I knew all there was to know about this vehicle. If and when I am ready to purchase I would love to buy a vehicle from Rebecca! She has a great future as a sales person!! Thank you! Romero Robbins
I would recommend Casey BMW to anyone. The customer service was phenomenal and the sales person whom I spoke with was exceptionally product knowledgeable as well as friendly.
Business response:
Thank you SO much for the kind words!! Please give me a call if you have any questions! Happy New Year :) -Rebecca
My Husband and I arrived to purchase a pre-owned 328i BMW, and rode out in a new 2016 328i BMW. Dan was wonderful. He was very helpful, kind, knowledgeable and professional. He showed us the features on the vehicle and demonstrated how to operate the features on the car. This was a wonderful Christmas and birthday gift from the staff at Casey's and my husband.
I just recently purchased a new BMW. It was a very pleasurable experience. My purchase was based sole on the help and guidance I received from Mike Russell. He was patient, professional, knowledgeable and understood what I was looking for in a vehicle. He provided me the information and allowed me to make the decision at my own pace. Thanks for your help Mike.
Mike was very professional and took the time to answer all of my questions, and show me all of the features on my vehicle. This is what I would call world class customer service. I have never had a more pleasurable car buying experience.
Business response:
That is wonderful to hear, Trisha! We are so glad Mike was able to make sure all of your questions were answered, and also made sure your buying experience at our dealership was as pleasurable as possible. We do all we can to make sure our customers receive the best service they deserve. Thank you for your business. Enjoy your new BMW!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 2,850 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.