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BMW
- Automotive
- Tenafly, NJ
About this business
Location details
301 County Rd, Tenafly, NJ, 07670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Go in for oil change and you get a screw stuck in your tire and dealer wants to charge you money to fix the tire. I said no because I didn't have screw in my tire when I brought the car in because if I did have it it made noise since metal head on screw was hitting the road surface plus it only cost $10 to repair this and why would I drive around with screw in my tire I would fix it immediately. Since Tenafly service dept claims its not auto related screw I showed the screw to BMW Park Ave service person and he determined it... read more
BUYER BEWARE! I purchased a certified pre owned 750iX from BMW of Tenafly which started having transmission problems soon after I bought it besides many other unexpected problems I had where I had to take the car to the dealership more than 10 times. I don’t mind taking the car to the dealership for repairs but my transmission problem turned into a nightmare. The car kicks forward right before coming to a stop and although I took the car back to BMW of Tenafly numerous times they are unable to repair it and I was told not to... read more
No one at TENAFLY BMW returns phone calls, or even take time to contact you after you leave the showroom. I was actually trying to BUY a car; I wasn't begging for one. Thanks to the folks at PARK AVE BMW in Rochelle Park who not only promptly return my calls, they pleasantly took the time to work with me and got me into the X5 I wanted.
Worst customer service from the management team. I never expected to receive such horrible service from this company. Dont go to this dealership, they only care for you when their making a sale afer that they dont want to service you.
BMW of Tenafly has horrible service with rude and unresponsive representatives. It's almost as if they intentionally try to make things inconvenient for you. Just as some background, we have leased 3 cars from BMW of Tenafly (previously Difeo) and ended up being disappointed even further each time. We did like the convenience of proximity of the dealership, but have found much better deals with dealers further away with larger inventory. One would think they would be more attentive to the concerns of repeat customers, but we... read more
Got my used car audi with 40,000 miles 2003 from Sean. He was ok. But less than a month, the dip stick broke,bought a new battery due to difficulty starting,and it is still not starting. rear window stopped working. It slides down halfway. When I got an email from John Viola that service will be due soon. He was kind enough to return call but I was out. Spoke to the secretary and relayed my issues. She came back and said that they would only cover the dip stick. The battery would have to be checked. Well that's not possible ... read more
Drove in for an 06 mdx. The dealer knew we needed to drive for two hours to get there. Turns out the car computer was broken and he acted as if it was an issue that just turned up. Seats had cigarette burns. The internet description did not include this information and the manager "graciously" agreed to take $200 off for this "insignificant issue". I had to drive for four hours due to the lie of the sales consultant. Dont waste your time on this "prestigious" dealership.
My husband and I were looking for a used vehicle. We found a 1998 Jetta online listed at BMW of Tenafly, NJ. We are from Philadelphia but our minds were set on this Jetta so we made the 2-hour drive to Tenafly. We met with the salesman Rick Young who told us every lie possible; however we did not know it at the time. When we test drove the car, my husband smelled oil burning. Rick told us we would smell burning oil because the oil had just been changed. Because that happened often with my husband’s older car, we did not thin... read more
Had a flat tire and went to go get it fixed; it came back with the SAME tire on and the flat tire sign still coming on after about 20 minutes. Dominick wasn't helpful; we asked for a loaner car the day before and never got one the next day. TERRIBLE.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 3,072 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.