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BMW
- Automotive
- Tenafly, NJ
About this business
Location details
301 County Rd, Tenafly, NJ, 07670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Burt Achrekar was very helpful, friendly,knowledgeable and showed me a varity of cars to choose from. I finally decided on a 2008 528 xi and was prepared to drive it home on the day of my visit. However, we hit a little snag. After receiving my trade allowance,(which in my opinion was very low) Burt and I agreed on the price I was willing to pay. I was ready to close the deal when Burt returned to me and said his boss wanted $1000.00 more than we agreed to because the car was priced right. Well needless to say my wife and I ... read more
This is second time. I hope that after first complaint, they are nice and kind. But that is just my hope. For 4 years, I have been dealing with the BMW of Tenafly and spent $100,000 for two new BMW X5 and addtional services because they promised the best services. When a service person lied to my family about the first new BMW X5 handling problem, my family standed for his rudeness and didn't complain. But not this time. I think that the BMW of Tenafly never want to listen to client's complaint. Today my 9 month-old BMW X5 2... read more
Customer service is too much bad. Upon asking him about service, he lied to me. When I complained of his attitude, he sneered me and my wife. So My wife wanted to get a manager phone number and the other complaint phone number, he told my wife that he couldn't give any phone numbers and whenever she wants to complain about him, she has to visit him in person. He did not give me any documents for my loaner car. So, I requested documents for my loaner car and then finally I could have it. It is so hard to get any documents fro... read more
Looking for an 07 328xi. They had one advertised at a lower price (they say because it was not a cpo). I traveled from Ct to Tenafly to see this vehicle, they told me that they had a lot of other great deals because it was the last day of the month. When I got there I'm told that the car was sold, then that it was available, and then again that it was sold. I did not see anything else comparable in value as the vehicle that was advertised. What they did is pull a bait and switch on me. You are warned stay away from this deal... read more
I walked into the dealership to talk about purchasing a new X6 at the end of my current lease. I was greeted by the receptionist and I told her I did not have an appointment but I wanted to talk to someone. She called several sales people who were at their cubicles and visible. All of them declined to come to the front or to talk to me about the purchase. After ten minutes of her trying to get someone I told her that it was okay that I can go to another dealership. They have no customer service and were very unwelcoming.
This dealer has a habit of listing vehicles on eBay as "No Reserve" auctions, only to cancel the sale when they feel like the vehicle's winning bid is too low. Total BS! Total lack of integrity. Should be stripped of BMW dealership. in my case, they canceled the sale, claiming the vehicle was already sold. I called, gave them the VIN, and Shawn (a sales rep) stated the vehicle is still available for sale at $8,495!!
In August of 2009, I purchased a used 2008 Honda CRV EX-L which I saw listed on the internet. The loan rate was excessive, but I took it just to drive away from the dealer with the car, but my credit union quoted me a much lower rate. When we settled on the price ($1,000 less than the advertised price), they assured me that was the only figure that changed on the paperwork. However, they changed some of the costs (upward, of course). This was later resolved with repayment checks. At the closing, I was given the booklets and ... read more
Great transaction Until it was time to close the deal with the registration fail to do it within 30 day and refuse to provide a 2nd Temporary plate which is allow by NJ DMV, I even send an email with copy of the law an nj dmv website an customer service to confirm this law. I was only giving the option to stop driving until the were able to register the car or keep driving with the expire registration which is Illegal in NJ. I am still waiting for my registration an not able to drive. I will only said be carefull who you dea... read more
I was looking to purchase a CPO 2007 328i/xi first of all they take you to cpo sales area and show you cars with cpo stickers on the windshields, then they tell you they are not cpo you have to pay 2,300.00 to have them certify them for you. Also don't respect customers asking questions like where do live you what kind of car you drive. STAY AWAY FROM THESE CLOWNS!!!!!!!!!!!!!. They let me leave wanting to purchase a vehicle which i saw over a 2300.00 gimmick!!!!!!! I'll take my business elsewhere............folks where is o... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 3,072 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.