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BMW
- Automotive
- Tenafly, NJ
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
301 County Rd, Tenafly, NJ, 07670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
It's a circus with clowns for sales people and a crazy general manager running the store as a candy shop. Not the same place it used to be, they change their sales staff as if they were a pair of socks. I went in to look at a 5 series since my lease was comming due. Unfriendly sales staff and management. Especially the clown with the upside down smile MICHAEL ELRICH and George, his manager. When I got a car for my wife a year ago, there were new faces but at least they knew what they were doing and were accomodating. I dont ... read more
I took my car in because there was a noise coming from the front wheel. I wanted it checked out. Two hours later, I was told there was a nail in the tire, and it could not be repaired. I needed a new tire. Also, my two front wheels were bent badly and needed to be changed. All this would cost approximately $1100. I did not believe them so I took my car home. At home, I saw the "nail", which was really a half inch FLAT screw just sitting in the tread. I took it out myself. It had not even penetrated the tire. Then I took the ... read more
We are still in disbelief at the fact that a manager allowed us to walk away from a lease renewal after years of doing business with them. I felt uncomfortable from the moment I walked in. This was not the same place we knew. I remember a time when others would come sooner and greet us as family. What would it take to make a few steps to a customer and show you care? Whatever happened to the old pros of customer service such as Ed Moore and Mohamed? I suppose those who helped to make this dealership what it is, or let's say,... read more
Another horrible experience with Difeo. I went in to have my front brakes changes including rotors and they only changed the bad. The rotors were not changed as the rotor edges had the same "lip" as when I brought the car in. New rotors do not have any "lip" on the edges.
I found that the service writers had lied about when the car would be finished and they never completed what needed to be done. Their response to phone calls was non existant. I would never return to this dealership, nor would I recommend them. Specifically the service dept.
brought my car from deifeo in 2003 got a good price, and then after my first oil change service the car went to hell, i started to think that they stip my car for parts and replace with broken parts. after about 2 years i went to another service center and my car has been running good since, i have also thought about taking difeo to court for there sabatage jobs on my car.
STAY AWAY from the service department; very incompetent (especially CF). I had brought my car in for a diagnosis of the service soon indicator only to receive the car back with the indicator reset I told that was no problem only to see the service indicator light back on the next day. Besides all this hassle, they also dented my car which I did not notice until it was too late, of course.
I brought my E46 325i to DiFeo, the dealership where I purchased the car, for routine service many times will poor results. Constant complaints about klunking and noise in the front end were met with "Could not duplicate." Stumbling idle, driveability, and CHECK ENGINE light issues could not be fixed despite constant complaints with every trip to the service department. The crappy HVAC system refused to respond to inputs despite two fixes. The last straw was a puddle of oil under my car after an oil change that was covered b... read more
I bought my car from here and had no problems since my salesperson was an idiot. Good thing for me since i got the car real cheap. I'm sure he isn't working there anymore. He sold me a car and then the manager who approved it noticed that there were two options on the car that he failed to charge me. Good for me right? Lets talk about service. I had problems with my electrical when I first got the car 2001 540i. Took them forever and Joe never called me back. It was always me who had to call him for a status on my car. He to... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 3,072 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.