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BMW
- Automotive
- Beaverton, OR
About this business
Location details
10999 SW Canyon Rd, Beaverton, OR, 97005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Out of state buyer, home state registration and title delays, disappointing buying experience. ***PLEASE READ - OUT OF STATE BUYERS - BEWARE*** I recently purchased a vehicle from Kuni BMW as an out of state purchase. At the beginning of the transaction, I asked to have the title and docs sent to me so I can perform the registration myself, it’s a 10 min in person transaction at my local DMV. I was informed by Nathan who was the sales rep that Kuni BMW would need to do the vehicle registration for me through their 3rd party ... read more
David Fernando was excellent as always. However, the technical team damaged interior trim, incorrectly re assembled interior trim, and the clear coat on the car was damaged severely from incorrect washing, now showing scratches over the entire hood from being wiped with abrasive particles still on the car! I’m appalled and hugely dissatisfied. My confidence in the service team is completely destroyed and I’m now afraid to bring my 2 vehicles in for anything, even the simplest service as I can not trust that the car will be t... read more
Matt was very easy to get along with. His genuine service made the buying process great. I highly recommend him and Kuni BMW.
Business response:
Hi, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
Always a great experience with their service department. Friendly, customer-focused approach. Greatly appreciated in these days of poor customer service with other companies
Business response:
Hi, we're happy you found our staff to be so supportive during your experience here at Kuni BMW. We can't wait to see you again, have a great day.
Always treated great. I have never been pressured to buy something I didn't want. I have bought three cars here and had four cars serviced here. Exceptional service.
Business response:
Hi Sherbet, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Kuni BMW
Hit a pothole late at night and blew out the right front tire on our X3. Called Kuni service next morning and was told to bring the vehicle in for an emergency tire repair. Did so and received immediate assistance. Kuni kept the X3 overnight as they had to order and replace the two front tires. Needed an alignment, oil change, and cabin air filters. All service was completed allowing for pick-up of the vehicle within 24 hours from the time we dropped it off. Excellent service and customer support.
Business response:
Hi Roger, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Salesman Jakob was wonderful. Not pushy and really looked out for us. Store is clean and smart looking.
Business response:
Hi Janet, we're happy you found our staff to be so supportive during your experience here at Kuni BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!
Worst service manager ( Jeff ) ever he was racist and unprofessional didn’t even understand what customer service is. And after the bad service he offered to pay for my service to shut my mouth down and not say anything but I refused.
Business response:
We are disappointed to hear this was your perceived experience. It is our priority to deliver outstanding service to all of our valued customers regardless of race, ethnicity, nationality, or any other protected category. As part of a preliminary investigation in to this situation, it appears your vehicle had been ready for pick up for several days and our team was asking you to return the Kuni BMW Service loaner, to avoid incurring extra fees (which is a standard practice and part of our loaner car agreements). You and your... read more
Went in for service which was going to be no charge… and left with a $2100.00 issue on my hands. My car is only 4 years old and had a cracked engine mount. Should be a recall issue with such low miles. Priscilla is always fantastic tho. Great communicator and seems to always be understanding. Was able to knock $400 the large repair cost. But still obviously very uneasy about the expense! Thankful for the loaner because we live out in the Clackamas area.
Business response:
Hello Tracy, we're happy you found our staff to be so supportive during your experience here at Kuni BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 6,625 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.