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10999 SW Canyon Rd, Beaverton, OR, 97005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I usually dont write reviews but this dealership deserved one. Great customer service with a pleasant attitude and a smile. Skylar the customer service guy who greets you makes you feel welcome and puts you at ease. That goes along way even on a good day! I always get an answer when I call I am not put on hold forever waiting, which is a great thing my questions are answered and I am taking care of promptly. Thanks Kuni for a job well done. It doesnt go unnoticed by your customers!
I purchased my ED X3 at Kuni. They were the first dealer I stopped at after researching the X3 for over 1 year. It was a very low pressure sales process spread over a month. During my first visit I test drove a X3 3.0i and was very impressed. The SA (Mike Baggs) ask if I would work with him when I was ready to make an offer, I told him I would. A few weeks later Mike allow me to take his personal X3 demo for a week-end test drive. A few weeks later, after researching the price, I made an offer to Mike, after a few minutes of... read more
I believe my visit to kumi BMW was divinely orchestrated. Everything worked out as if you knew i was coming .
Business response:
Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
I just want to say amazing dealership very nice people I’m really please with the service thank you Mathew
Business response:
Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Not very professional for a luxury establishment. Struggled with getting work promised taken care of. I should not have to get frustrated and then treated as if you are doing me a favor; where is the honest and let’s make it right attitude?? Sales manager was the worst similar to sales person when I bought the car; seems to me unfriendly bunch in sales area. However Much better in service! Thank you Jeff and Priscilla!
Business response:
Hi Jaclyn, we're very sorry that you had a negative experience with our team. Our service manager has worked to take care of your vehicle and it is ready for pick up today. Our leadership team will be meeting with you as you pick up your vehicle, so we can apologize in person and make sure everything is resolved to your complete satisfaction. We very much value your business and hope we can continue to earn your business going forward. Sven Wood General Manager Kuni BMW
Thanks Dan and David, very good job! Car service came in fast, everything was super perfect!
Business response:
Hi, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!
Good service completed on schedule on a factory recall. Nice waiting area with snacks and coffee
Business response:
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
A very welcoming and relaxed atmosphere. Roberto and Scott were professional and friendly and a pleasure to work with in purchasing our car. I felt like we were treated as if we were buying a new car. There attention to making sure the car was just right was great.
Business response:
Hi Brian, we're happy you found our staff to be so supportive during your experience here at Kuni BMW. Thank you so much for your feedback! We hope you have a great day!
I had a very pleasant experience. My service representative was very friendly and made me feel comfortable and confident Kuni was going to do a good job. She was great educating me on how to change the settings I was inquiring about. Kudos!
Business response:
Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
BMW has a 4.6 star rating with 6,625 reviews.
BMW is closed now. It will open tomorrow at 9:00 a.m.