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BMW

4.6

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Location details

9700 Reisterstown Rd, Owings Mills, MD, 21117, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.62,603 reviews
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Peds man 
9 years ago

The salesman, Marvin, was the main reason. He was a person who presented information about my future purchase in perfectly paced presentation . He was not pushy. He was a good friend by the end of the deal. I would recommend to one and all. 

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BMWBuyer2 
9 years ago

This was my 2nd purchase from Northwest BMW. I was there for Eric, but he passed me over to Rick. What a great guy! Rick was kind enough to buy me lunch. I look forward to returning to NW in the future. Thanks Eric & Rick. Tell Janae thanks as well. Oh yeah & my finance guy (forgot his name) but he let me mess with his desk thingy...LOL 

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SandieW 
9 years ago

Long term relationship from the first car purchase and service over the past 8 years. Rick was fair and supportive. I cannot imagine going to any other dealership or salesman. 

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Pea 
9 years ago

Rick Buckley was terrific to work with. Satisfied all my needs when purchasing my car. Have been dealing with the dealer from the very beginning 

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NuBeemer 
9 years ago

All of the folks at Northwest BMW with whom we dealt were professional, courteous, knowledgeable and accommodating. Our client advisor Duneille Anderson and new car sales manager Nic Brown were particularly helpful and were a pleasure to work with. Also the BMW genius with whom we worked actually visited our home to program the garage door opener in our new BMW 535 ix. 

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Gale Yount 
9 years ago

This is my 2nd BMW in less than a year. I went back because my first experience was GREAT! This one was even BETTER! My particular needs to make this deal were not easy. The staff stayed with me long into the night to make me happy. I cannot say enough kind words about this team of Kerim Zarrouk and Nick Brown at this dealership. I will recommend this dealership to everyone I know! My next car will definitely come from this same dealership. 

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Tree2788 
9 years ago

Our SalePerson was Melvin Bey. He was very professional and personable. He helped us search for a vehicle with in our price range and with all features we wanted. He did not force us into a vehicle but actually ask what we wanted, gave us alternatives, and overall worked with us. The application and approval process was quick with no issues. I would recommend this dealership to anyone looking for a luxury vehicle. 

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Al 
9 years ago

Incredible transaction experience. I really liked that salesman (Melvin) did not apply any sales pressure to close the deal right the way but rather walked me through BMW value features based on all things considered and my primary requirements, and helped me address all the questions that I had. It was challenging for me to solve a number of concerns in upgrading to the a BMW and I really appreciated the help, advice, patience and courtesy that was extended to me from the minute I walked in all the way through when I was gi... read more

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Roy 
9 years ago

The length of time it took to get my car was outrageous, 13 weeks. That being said, the dealership appeared to do their best to keep me abreast of the build process. My sales person was very friendly but way too chatty. The time for chatting is on the initial visit, not after I had been waiting for 13 weeks at can't wait to get my hands on my new car. The sales manager was very professional and friendly. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 2,603 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.