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BMW
- Automotive
- Owings Mills, MD
About this business
Location details
9700 Reisterstown Rd, Owings Mills, MD, 21117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Made inquiry on line. Anthony promptly contacted me to schedule a test drive. Car was ready when I arrived and we test drove the car and looked it over. Entire staff at the dealership were very friendly and welcoming. Purchased the 2016 M4
This is my Fourth purchase I have had nothing but good experiences since day one. My Dealer Frank DiBlasi always gets me the best deals. I absolutely love my car! I will refer anyone to Northwest BMW ask for Frank!
I just wanted to take a minute to rate my recent experience at Northwest BMW. I rated five stars but the stars do not give the sales staff at NW the credit they deserved. They treated my husband and I with kindness and they actually cared on what we were looking for in a vehicle. They let us decide and they just helped guide us. Thank you to John, Anthony, Darby and Bob to making this such a memorable car buying experience! Your team rocks and you all have such a great personality!! We loved doing business with you. They wer... read more
Business response:
Wow, Amanda! It is so great to hear that you and your husband had a truly wonderful experience with us when purchasing your new vehicle! Providing excellent customer service is a top priority of ours and we are happy that John, Anthony, Darby, Bob, and the rest of our team here at Northwest BMW delivered nothing but the best! Please let us know if there is ever anything we can assist you with in the future. We appreciate your business!
Karen Anderson made my first BMW car leasing experience super easy and pleasant. Very knowledgeable and professional. Walked me through the whole process and answered all my questions. I highly recommend him. Thanks Karen
My husband and I are repeat customers and we have also referred family members to this dealership for purchase as well. Our experience has always been great and we have always been treated with respect and professional courtesy. Most recently, we purchased a BMW 535 and we are extremely happy with this vehicle. Our sales person, Karen Anderson, matched us with the perfect vehicle. Karen Anderson is very professional and knowledgeable about each BMW and answered all of our questions. We are very grateful for all the help Kare... read more
First Karen Anderson I want to express my gratitude for your commitment and advocacy in helping me with the recent purchase of my BMW. You were nothing less than an utmost professional. You demonstrated your knowledge and expertise of an extremely well built and high tech product. And I am extremely indebted and appreciative of you. You are obviously a natural born courteous, friendly and kind person. Your upfront, patient and honest persona will keep me a customer for life with Northwest BMW. I would e happy to hear that yo... read more
Business response:
We're moved by your kind words! Thanks so much! We'll be sure to let Karen, John, Greg, John and Frank know that they met your expectations and could help you take home your new BMW! All the best, and thanks again for choosing Northwest BMW!
From Venol Burke my sales man, to the manager to the finance officer, the entire experience was outstanding. I would recommend anyone looking to purchase or lease a vehicle to Northwest BMW.
Business response:
Thanks for letting us know about your experience! We're happy that it went so well, and we appreciate your recommendation!
Before I was ready to purchase, I visited NWBMW to take a look see. The salesperson was verybpleasant and knew a lot about the vehicles. He also me offered a 2016 indicating that it had a better warranty than my dream car (2017 X1). He also made a follow up call to me to see if I had changed my mind because I didn't take a test drive that day and to remind me of the 2016 warranty. I purchased the car of my dreams and though I am new to the BMW Family, the staff is very friendly with a "feels like home vibe" and the service a... read more
Business response:
Hi, Karen, thank you so much for choosing Northwest BMW and taking the time to leave us your feedback! We really appreciate it and are excited that our sales staff helped you pick out your new car. Enjoy, and stop by again in the future!
I had a wonderful experience at Northwest BMW...my husband and I have bought over 10 cars from Northwest, and we are always satisfied...Rick Buckley is a salesman extraordinare!!
Business response:
That's what we like to hear! Thank you for choosing Northwest BMW to purchase your new vehicle. We truly appreciate your business and your continued loyalty. Don't hesitate to give us a call if we can be of assistance in the future. We hope you're enjoying your new ride!!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 2,603 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.