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BMW
- Automotive
- Naples, FL
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
11330 Tamiami Trl N, Naples, FL, 34110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"Chuck Griffith did a great job in not only helping me..." Chuck Griffith did a great job in not only helping me schedule the service, but arrange for a loaner as well. During the day when my vehicle wasn’t being serviced, he kept me apprised every step of the way.
"Germain BMW ALWAYS gives me great service! George Donavan..." Germain BMW ALWAYS gives me great service! George Donavan is Top Notch service provider!!He keeps me informed of the progress by phone and by text!!
"Service manager Chuck Griffith was wonderful. Super..." Service manager Chuck Griffith was wonderful. Super polite, took his time with his customers. Never looked stressed or overwhelmed even tho it was very very busy.
"Cory did another great job of getting my car in and out..." Cory did another great job of getting my car in and out of service the same day. Even after I added a tire replacement to the job when he called to say it was ready, the car was still done in time for me to pick it up before the end of the day.
"I’m new to Naples and when my BMW overheated, I called..." I’m new to Naples and when my BMW overheated, I called Germain. Cory Hespeler provided outstanding customer service. He assisted me in using BMW assist to tow my car, provided a loaner, and kept me informed over the next couple of days regarding the repair of my car. I did not have to call for status reports, he reached out to me. I’ve owned BMW’s for over 20 years and this is the best service experience ever.
"Germain BMW is excellent. I have been very pleased with..." Germain BMW is excellent. I have been very pleased with the sales staff over the years (16 years) with multiple purchases. But I think the Service Department there is exception, particularly my Service Advisor, Charles “Chuck”Griffith. Chuck always goes the extra mile to ensure my cars receive VIP treatment and he is proactive arranging loaners, when necessary, and keeping me updated on the status of repairs.
"Moises Marante is my service advisor. I’d give him 10..." Moises Marante is my service advisor. I’d give him 10 stars if I could. He’s always courteous and professional. Because he explains each process so well, I don’t mind waiting for my car to be serviced. He’s always had my car ready in less time than promised.
"Chuck Griffith has been my service representative for..." Chuck Griffith has been my service representative for several years and three different BMWs. I find him to be very knowledgeable and extremely responsive to all of my service concerns.
"Chuck Griffith has been my service representative and..." Chuck Griffith has been my service representative and advisor for the last couple of years. He is very attentive to any concerns that I may have and ensures that the issue, if there is one, is attended to and resolved. I'm very lucky to have Chuck Griffith as my Service Advisor. A Happy Client.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,842 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.