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BMW
- Automotive
- Fletcher, NC
About this business
Location details
649 New Airport Rd, Fletcher, NC, 28732, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:30 p.m. | |
| Tue | 8:00 a.m. to 6:30 p.m. | |
| Wed | 8:00 a.m. to 6:30 p.m. | |
| Thu | 8:00 a.m. to 6:30 p.m. | |
| Fri | 8:00 a.m. to 6:30 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Top Notch Service Dept and Staff Michael Carley is my service advisor. He is always helpful, knowledgeable, honest and a pleasure to do business with. If Mike or any of the staff at BMW of Asheville recommend a service for my 5 series, I know it's something that I should do. I only service my BMW here, it is a 2008 model. I have yet to have it fail me, starts everytime I crank it. I keep the maintenance up, Mike and Jatin (Service Mgr) make sure my car is in top shape. The automobile aspects of my life, stay in order without... read more
Working with family No pressure at all! It was like working with family. Questions answered great and no pressure financing. We talked through add on’s and got what made sense. Why are more dealers not like this. Will buy from them again for sure!
Business response:
Robert, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the BMW of Asheville team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!
Immediate service saved the day I had just merged into the southbound lane of traffic on I 26 East when I ran over something very small on the road. It was small but mighty. It punctured the L/H front tire and it went down very quickly. We limped into the dealership and was greeted promptly by Mike Carley. He wrote the repair order immediately, checked parts inventory for the tire, worked me into the system and had me back on the road within 1 1/2 hours. The service area was very clean, staff was very professional and courte... read more
Business response:
Thank you for the great review, Robert! We strive to deliver efficient and accommodating service, and it is wonderful to hear that this was reflected in your time working with Mike and the BMW of Asheville team. We are wishing you safe travels and hope to earn your business again down the road!
Best Dealership I’ve Known BMW of Asheville is just terrific. Leasing a vehicle from them was a pleasant and painless experience — even during Covid. And the service program is just as good. From knowledgeable reps who take good care of you to free washes and gourmet complimentary lunches — you can’t get much better than this.
Great Dealership , Greater Staff David our sales rep was great! He walked us through each step of the process. Katie showed us all the features of the car and was very helpful. The lady in finance was very helpful and didn't pressure us like other dealers have in the past. It was a great all around experience!
Great Service My BMW Asheville service experience this week and over the past 9 years have all been handled through my service advisor, Norman Locey. I have found Norm to be courteous, professional, knowledgeable of the vehicle, and he follows up on any questions/issues for which he does not have a fact based answer. He has been considerate and accommodating of my personal needs/scheduling issues when possible. I have not found other dealerships, regardless of the brand(MB, etc.), or location in the US to provide better serv... read more
Service at BMW Asheville Norman helped me out today when I brought in my car for an emission recall. He was courteous, professional and friendly. BMW Asheville has the greatest service, they are the best.
5 star Mike was great!! Patiently explained at every step of the way. I sat and worked in the showroom with the wifi and my headset, just like working from home. Definite recommendation
Quality from start to finish Norman is most attentive to you and your vehicle, offers suggestions and is most helpful in providing solutions for all the service needs Like the technicians video of work on the lift.
Business response:
It's great to hear that our team took great care of you. Thanks for giving Norman a shoutout. It makes us happy that you feel informed about the repairs done to your vehicle. We're pleased to have your confidence in our work.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 1,505 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.