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BMW

4.7

About this business

Location details

649 New Airport Rd, Fletcher, NC, 28732, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:30 p.m.
Tue8:00 a.m. to 6:30 p.m.
Wed8:00 a.m. to 6:30 p.m.
Thu8:00 a.m. to 6:30 p.m.
Fri8:00 a.m. to 6:30 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.71,505 reviews
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djposey's profile image
djposey 
9 years ago

bmw x5 review Norman, our service manager is always prompt and efficient. He always takes the time to fully describe what has been done to my X5 and my 528i. 

Business response:

Thanks for making the trip from Bryson City DJ. 

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Pete 
9 years ago

Always Outstanding Service Norm Locey has never failed me. Always the best service possible for my old BMWs. 

Business response:

Thanks Pete. 

Nyda Bittmann-Neville's profile image
Nyda Bittmann-Neville 
9 years ago

Norm Locey is awesome! Norm has been our service representative at BMW Asheville for several years. He is always professional in his behavior and dress, he is an effective communicator, explains all the service options clearly, he is caring and concerned about me in my mountain travels. Norm is awesome!!!! Nyda from Waynesville, NC 

Business response:

Thanks for sharing your kind words Nyda. 

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JR Z4 
9 years ago

Great service Great service and very nice service area. Norman Locey who was my customer service advisor was very professional. All service was exactly as discussed and they also gave my car a courtesy washing afterwards. 

Business response:

Thanks JR 

David's profile image
David 
9 years ago

Outstanding Dealership - Top to Bottom Great experience from the sale to the service with a wash and vacuum! 

Business response:

Thanks David. 

BillM's profile image
BillM 
9 years ago

Service at Asheville BMW Over the last 15 years my wife & I have purchased several cars from Asheville BMW and each experience has been great. We especially have enjoyed working with Norm Locey on all our service needs. He has gone above & beyond to make each visit a success. 

Business response:

Thanks for the continued support Bill. 

"Q"'s profile image
"Q" 
9 years ago

My friend Norm Shannon, Good morning! Norman is the best... My wife and I just drove down to Charleston. As we were driving, I mentioned how nice it was to have the same guy, Norman taking care of me the six / seven years we've lived in Asheville. We're from Dallas. You also must be doing something right to be able to keep such an asset. My X6 is my fifth BMW which I bought from BMW of Asheville ¿¿ 

Business response:

Glad we could help you out again! 

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Anita 
9 years ago

Wonderful experience yet again! Took our Z4 in for its routine service, and worked with Norman. From the moment I walked into the service area to the moment I left, Norman made the whole process go very well! He explained in detail the service process, answered my questions, offered a great loaner for me to use, and called me at the designated time when my vehicle was ready. Had a question on the car and Norman got the person who does the work into the dealership to assess the work and provide an estimate within minutes! Tha... read more

Business response:

Thanks for the great review Anita! 

Niki's profile image
Niki 
9 years ago

Everyone Should Own A BMW My husband and I have purchased two BMW's from this dealership. That alone says they must be doing something right! It is such a pleasure to buy a car from them and when it comes to service they never disappoint. We have only they highest regard for Steve Knupp in sales and Norman Locey in service. 

Business response:

Thanks for sharing Niki. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.7 star rating with 1,505 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.