This profile has been claimed by the business owner or representative.
649 New Airport Rd, Fletcher, NC, 28732, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:30 p.m. | |
| Tue | 8:00 a.m. to 6:30 p.m. | |
| Wed | 8:00 a.m. to 6:30 p.m. | |
| Thu | 8:00 a.m. to 6:30 p.m. | |
| Fri | 8:00 a.m. to 6:30 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Norman gives great service Worked with Norman last week to have my BMW service. He went beyond my expectations to insure all checks were made and to keep me informed of the progress. Hope he is available to assist with my next appointment.
Business response:
Glad Norman was able to take care of you and your BMW!
RB in Landrum SC Worked with Norman Locey on a recent service issue and could not be more satisfied with the outcome and his expertise. Nice job!
Business response:
Thanks RB
Always outstanding BMW of Asheville does an outstanding job full circle. They do what they say they will do. I thought I was special in that they take such good care of my needs but everyone I talk to has the same story. It is reassuring to know that all I have to do is call and whatever it is will be be taken care of. Thank you.
Business response:
Thanks Charlie for the kind words.
Norman makes a difference! My last three cars have been purchased and serviced exclusively at BMW of Asheville – dating back to 2003. I have had a positive experience with each and every interaction. On my visit last week, for a factory recall repair, Norman managed to exceed my expectations – yet again. Upon my return to the dealership to pick up my car, he saw me coming and met me outside with the keys to my car. This is just one small example of the "difference-maker" that Norman is!
Business response:
Thanks for the great Review of Norman.
Wilson BMW I have never been treated so well! The staff, overall, was friendly, open, and seemed like a real team. I was introduced to everyone who had anything to do with the purchase and maintenance of my car. Very good team and great service!
Business response:
Thanks Juanita! We are glad Jack Cummins and the rest of our Team took such great care of you!
High compliments to BMW of Asheville I have been a customer of the Service Department of BMW of Asheville since 2007. Each and every time I need help, Norman Locey has been exceptional with his comprehensive knowledge, prompt analysis, and excellent follow through getting the car properly serviced and returned to me as quickly as possible. When I pick up the car, it is like driving out with a brand new BMW - spotlessly cleaned, purring like a kitten and solid confirmation to me that I do, in fact, own "the ultimate driving m... read more
Business response:
Thanks for sharing your kind words Bill.
No Peers Every blue moon you find a dealership that delivers a high level of service, overall great experience, and on going appreciation to their customers. For me, the blue moon happened twice with BMW of Asheville.I just came back to purchase my second X3 from this dealership. They are truly an amazing team! Our salesman Javier Escobar, made the buying process seamless and quick. He worked really hard to get me everything I wanted. I am a fan of Chris Slagle. He's played a major role in both of my transactions. Chris is b... read more
Business response:
WOW...what an awesome review! Thanks TVS
What an Amazing Experience at BMW of Asheville We had been thinking about buying a new (to us) BMW for awhile now and made an appointment with Javier Escobar to look at our options. He was sensitive to our needs and wants and had some great ideas for what would make us happy. We drove three vehicles and fell madly in love with the 528 sedan. Tom and I looked at each other and knew that it was the one we wanted. We felt great about the way we were taken care or---from Javier to Chris Slagle to Alex Powell and Mike (can't reme... read more
Business response:
Thanks for sharing welcht
Service on BMW was great! I chose Asheville BMW to service my BMW; Norman Locey is my service advisor. He is prompt, informative, and very professional. I have been there three times in the last year and each visit is very good and I feel comfortable taking my car there.
Business response:
Glad to hear Norman is taking care of you and your BMW D. Roberts
BMW has a 4.7 star rating with 1,505 reviews.
BMW is closed now. It will open at 9:00 a.m.