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BMW

4.7

About this business

Location details

3737 E Palm Canyon Dr, Palm Springs, CA, 92264, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.73,813 reviews
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Btrujillo's profile image
Btrujillo 
8 years ago

Chris was great. Didn't have an appointment and managed to my car in and out in no time. Very friendly and great communication! Thank you! 

Business response:

Thank you for the great review!! We look forward to your next visit with us! 

CarolandRandy's profile image
CarolandRandy 
8 years ago

Stan is amazing. It was nice to be treated like my time mattered. Went in for the airbag recall replacement and was treated very well. We were given a loaner car and had a few hours to ourself in beautiful Palm Springs. Stan did not want us to be inconvenienced at all and we were not. His customer service skills are top notch. We had a great experience. Thank you Stan. You guys are great. They even washed my car. Nice. 

Business response:

Thank you for the great review, Carol and Randy! We look forward to your next visit with us! 

Clive's profile image
Clive 
8 years ago

I had a strange intermittent issue with my BMW 330. They listened, questioned and then went searching. So far the issue has not been resolved, but with the help of the GM, Service Mgr and Sales, I hope it will be. 

Business response:

Thanks for the 5-star review, Clive! We look forward to your next visit with us! 

truckguy1's profile image
truckguy1 
8 years ago

Everyone courteous & didn't have to wait long at all. Answered all my questions & concerns.Did a safety check and replaced the radio with a new one 

Business response:

Thank you for the 5-star review! We appreciate your feedback and look forward to your next visit with us! 

Bmw2017's profile image
Bmw2017 
8 years ago

Quick and professional. They provide a rental for my errands . Cookies are delicious . this is my fourth BMW and I am very happy with my current lease , vehicle is amazing as well as safety 

Business response:

Thank you for the 5-star review and congratulations on your newly leased BMW! We are all very excited for you and look forward to being of your assistance in the future! 

Regional Pilot's profile image
Regional Pilot 
8 years ago

Greeted upon arrival, service agent had my car into the mechanic in minutes. Car was washed and returned clean. The service record was addressed and future issues addressed. Great service and friendly staff. Sandra, is also on top of her customers vehicle service with updates. Great job. 

Business response:

Thank you for the awesome review! We are lucky to have Sandra with us and we hope to see you again soon! 

Driver Pete's profile image
Driver Pete 
8 years ago

The service department took care of all my concerns and returned my car repaired and clean. The service representative was outstanding in matters of communicating with me and taking care of my car’s problems. 

Hazelnut04's profile image
Hazelnut04 
8 years ago

I took in my brand new 330i due to a noise the driver door was making. They went ahead and gave me a loner car while they checked out my car and kept it until they found the problem. Andrew my service advisor was very professional & polite and made sure everything was fixed and good to go. I didn't think they were going to fix the problem due to bad experience with my previous dealership & they proved me wrong. The problem was 100% fixed and I'm very content with the outcome. I would totally recommend this dealership & I wil... read more

Business response:

We appreciate the 5-star review! We look forward to your next visit and the opportunity to be of your assistance! 

Todd1965's profile image
Todd1965 
8 years ago

Great service advisor and techs. Very friendly staff that fit me in at the last minute. Will certainly return for future work needed. Great experience. 

Business response:

Thank you for the great review, Todd! We look forward to your next visit with us! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.7 star rating with 3,813 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 7:30 a.m.