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BMW
- Automotive
- Suitland, MD
About this business
Location details
4730 Auth Place, Suitland, MD, 20746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I bought a BMW X1 from Passport BMW. Overall, it was a good experience. Our sales person was very helpful. The car has been great so far.
Business response:
Thank you for choosing Passport BMW! We appreciate you taking the time to leave us this great review. I think you will be happy with your X1 for years to come, but if you need any assistance at all, please don't hesitate to come see us again. We will be here to provide the same excellent service. Also, make sure to follow us on Facebook and Twitter for exclusive content. Thank you again, and happy driving! Sincerely, Joe Long - General Manager
Purchasing my new 2013 BMW X3 could not have been easier! 17,000 miles later, I absolutely love my care and tell everyone I can about the excellent service that Brandon Kim from Passport BMW provided. Brandon worked with me over the phone and the internet to help me find the vehicle I wanted, arriving at a highly competitive price and shepherding all aspects of the transaction. I had contacted various other area BMW dealerships, many of which were closer to my home. None of those dealerships were willing to work with me with... read more
Business response:
Thank you for the kind words! Brandon and the rest of our team at Passport BMW are all committed to excellent customer service, and I'm glad you were pleased with your experience. Great choice with the '13 X3! That is an awesome model and I think you will continue to be happy with it for years to come! If you need any assistance at all, don't hesitate to come visit us again. We will be here to provide the same excellent service. Also, make sure to follow us on Facebook and Twitter so you can stay in the loop with exclusive c... read more
I located the 2013 X1 that I purchased from Passport BMW on autotrader.com, and traveled down from Connecticut to view and ultimately purchase the car. The car was listed with plenty of pictures that accurately depicted the car. I feel that I paid a fair price and received a good rate on financing from BMW financial. J.C. Thomas has been very helpful in communicating with me regarding anything that has come up. When accessories that I purchased were not immediately available when I purchased the car, J.C. arranged to have th... read more
Business response:
Thank you for taking the time to leave us such kind words! We appreciate it very much. It is great to hear you enjoyed your experience with us regardless of the travel and availability issues. We always strive to provide excellent service to every customer, and I'm glad you were able to experience that firsthand. We hope to see you again in the future if you need any assistance at all, or if you just want to stop in and say hello! Make sure to follow us on Facebook and Twitter to stay in the loop. Thanks again! Sincerely, Jo... read more
Annemarie was great working with. Her customer service was outstanding. She was very detailed explaining everything to me step by step. I would recommend Annemarie if anyone is interested in buying a BMW.
Business response:
Thank you for the kind words! Annemarie, and the rest of our team at Passport BMW all take pride in providing great customer service and it makes me happy to hear you were so pleased with your experience. We hope to see you again in the future if you need any assistance. In the meantime, find us on Facebook and Twitter if you would like to be kept in the loop about special offers and exclusive content! Thank you again for the recommendations, and happy driving! Sincerely, Joe Long - General Sales Manager
Overall, I enjoyed my experience at Passport BMW located in Marlow Heights, MD. During my time at Passport BMW I worked with the Aarion Browne who was super friendly and helpful. I especially appreciate the fact that at no point did I feel pressured to purchase a vehicle. I initially came in to purchase a used BMW but Aarion and his team helped get me into a brand new 3 series BMW!! I love my new BMW and would refer him and the dealership to my friends and family. I got a leased vehicle so I'm looking forward to working with... read more
Business response:
Thank you so much for taking the time to leave us such a great review! Our team at Passport BMW is dedicated to excellent customer service and I'm glad to hear you enjoyed your time with us. I think you are going to enjoy your new 3 Series for years to come, but if you need any assistance at all, please don't hesitate to come visit us again! We will be here to provide the same excellent service. Also, feel free to find us on Facebook and Twitter. Following us online will keep you in the loop for exclusive content and special... read more
The level of customer service was superb! Annamarie was very patient and knowledgeable. I wasn't exactly sure about what I wanted and I didn't know if financing would be an issue, but in the end everything worked in my favor. I will definitely recommend Annamarie and Passport BMW to my friends.
Business response:
Thank you for this kind review! We appreciate you taking the time to leave us this positive feedback. Annamarie and our entire team at Passport BMW take pride in providing excellent customer service, and I'm glad to hear you were happy with your experience. Thank you for the recommendations as well! I think you will be very happy with your purchase over the years, but if you need any assistance at all, don't hesitate to come see us again! We will be here to provide the same great service. Also, find us on Facebook and Twitte... read more
This is my second time buying a BMW from Ed Han at Passport BMW. This time, I traded in the BMW I bought in 2009. The experience was every bit as good. Ed is very transparent and open in pricing. He gave me his best price, which through research I knew was a good price. We quickly came to an agreement and shook hands. The car was ordered from BMW in Germany. Ed responded promptly to all emails on the status of the order. I highly recommend Ed at Passport for a no-BS, "let's make a deal" attitude and for excellent support dur... read more
Business response:
Thank you so much for your continued business! I'm really glad to hear you have had nothing but great experiences at our dealership. We are committed to excellent service, so hearing about happy customers is always great! Ed, and our entire team at Passport BMW are the reason for our success, and I'm glad you were able to experience that firsthand. I hope to see you again in the future! Make sure to follow us on Facebook and Twitter so you can stay in the loop. We often have great deals and exclusive content on those sites t... read more
Really made it easy for us. Good job. Five stars!!!!! I would recomend him. Got the car we wanted. Top notch management level. Thanks a lot.
Business response:
Thank you for taking the time to leave us this review! I'm glad to hear you got the vehicle you wanted, and that our team made everything go so smoothly throughout the process. Feel free to come visit us again if you need any help at all. Also, follow us on Facebook and Twitter for exclusive content and special offers! Again, thanks for the kind words! Sincerely, Joe Long - General Sales Manager
Good dealer, ok price. The salesman went above and beyond to help me look and find the car that fit my needs. Thanks for everything
Business response:
Thank you for leaving us this positive review! I'm glad to hear our team did a great job assisting you in your purchase. Feel free to come visit us again anytime you need assistance! Sincerely, Joe Long - General Sales Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 4,189 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.