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466 W Lake St, Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Loved it I was buying my first BMW. Dealt with 4 dealerships in total. 3 gave me the typical car buying experience, negotiating and always trying to haggle. Elmhurst BMW came right out of the gate with their best price that was so much lower than the other 3 I jumped. It was great, everyone was extremely helpful.
Business response:
Mike, We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Elmhurst BMW. Please feel free to contact us if you have any questions on your new purchase. Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945
Michal is the best! Michal has always been fantastic. This is the 3rd time we have bought through him, and couldn't imagine working with anyone else.
Business response:
Daylan, Thank you so much for this great review and star rating! I am pleased to hear that Michal was able to exceed your expectations and earn your repeat business. We focus on making everyone a repeat customer who walks through our doors and we are honored to have you as a loyal customer. We look forward to seeing you again at your next purchase! Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945
New BMW buy from elmhurst BMW , x5 d, 2015' ...... expedited and hassle free experience , staff is professional and helpful , my third BMW From this dealership with same sales personnels
Business response:
Thank you for taking the time to share your feedback! I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Elmhurst BMW. We would love to work with you again; feel free to call us with any questions or concerns. Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945
Top notch Efficient. Courteous. Competiveness. Everyone at Elmhurst BMW was very professional and made my satisfaction their top job. From service to sales.... Top notch.
Business response:
Christopher, Thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. Thank you for trusting us with your car buying needs and it was a pleasure working with you. Take care. Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945
Car exactly as described in add. We had Michal Banach as our salesmen.Michal made our buying experience very pleasant from the emails to our phone conversations.He was very informative on everything. Thanks Michal. Also the financial manager was very pleasant to work with.
Business response:
Theodore, Thanks so much for the nice review! Michal is a key component of our team here at Elmhurst BMW and he will be very happy to hear about your experience. We set high expectations for ourselves and the fact that we exceeded yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Until then, have a great day. Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945
Great Service Representative The Sales representative Michal Banach was very professional an gave us great service. We will definitely come back and recommend Michal at this BMW location.
Business response:
Thank you for your review. We're glad to have Michal on our team and that we could provide you with a great experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945
Ordering process Let me order what I wanted. Took the order promptly. Kept me informed on the progress of the order and the arrival date.
Business response:
Thank you for the wonderful review, Thomas. We will continue to offer the best car buying experience to each and every customer we come in contact with. Thank you again for your kind words and business. Check us out on Facebook for access to our exclusive specials. Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945
Friendly & Courteous Everyone involved from the receptionist to the vehicle interface trainer was friendly, courteous and happy. We had our 12 yr daughter with us the whole time and the patients displayed by the staff was incredible
Business response:
Thank you for sharing your experience with us, George! Our team works incredibly hard to exemplify the Elmhurst BMW commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, visit our Facebook page for access to our exclusive content. Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945
General service John was very responsive to my calls and helpful on all inquiries. John was extremely professional at all times. He was a pleasure to work with.
Business response:
Thank you so much Michael for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that John was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945
BMW has a 4.7 star rating with 2,364 reviews.
BMW is open now. It will close at 8:00 p.m.