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BMW
- Automotive
- Elmhurst, IL
About this business
Location details
466 W Lake St, Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Fantastic My salesman Josh Douglas was incredible and patient. His communication with me from the first email and call to the end of the sale was excellent. He stayed late to accommodate me which was great. I would recommend anyone buying a BMW to go to Josh.
Business response:
Thank you for your review, Loren. We're glad to have Josh on our team and that we could provide you with a positive experience. We appreciate your recommendation and if you ever need anything in the future, please don't hesitate to let us know. Take care! Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945
Great experience. Michal was great to work with. Very knowledgeable and friendly. Great experience. Financing and the rest of the staff was equally as great.
Business response:
Thank you for stopping by to leave this incredible review, Daniel. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Michal assisted you in such a detailed and customized manner. If you need anything else for your vehicle, please let us know. Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945
Great service I had a great experience getting my 1st BMW. Jim Magnelli was the best salesmen ever. He was very patient and egared to help. He took his time looking for the right car in my price range. Jim was able to get me exactly what I was looking for. I look forward to doing future business with Jim and BMW.
Business response:
Lavonda, It was a pleasure to read about your buying experience working with Jim Magnelli. Congratulations on your first BMW! It's delightful to know that we were able to provide you with such a remarkable experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945
Outstanding Customer Service!! Purchasing a car from Elmhurst BMW was a pleasant and gratifying experience. This is my first BMW and David Hubner was fantastic! He listened to my needs, the price I was willing to pay and he delivered! There was no sales pressure or finance haggle; the team (Jack) made my car purchase a breeze. Several days after my purchase I received a “Thank You” card, goodies, and follow up calls from David and staff to insure I was satisfied with my purchase and service. Elmhurst BMW is my dealer of choi... read more
Business response:
Hi Karla, Thank you so much for the glowing review and for taking the time to write! We try hard to please our customers in every way possible and it is gratifying to know that we have succeeded. We are so glad David was able to help and are happy to know we have earned your loyalty. Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945
friendly environment, clean showroom, I felt like I was part of their family not a customer. My salesman tried to make sure I was totally happy with my decision.
Business response:
Therese, Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to see and serve you in the future! Have a great day. Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945
great service Excelent customer service and very attentive and respectful. Michael Banach went above and beyond to meet our needs in purchasing a new car, in fact - this is our 3rd car with him as the sales person/internet manager.
Business response:
Januario, Thanks for taking the time to write this review. Michael's sales excellence is always consistent and I'm glad that your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Please continue to visit us whenever you have questions or auto needs, and we'll continue to provide great service! Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945
Great service All of the sales staff provided excellent service. I felt relaxed and comfortable with the sales staff and my purchase.
Business response:
Hi Denise and thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Elmhurst BMW. We are driven to offer great customer care and we strive to provide the best car buying experience. Thank you again and we hope to see you again soon! Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945
Nice car. Good price. Car was nice. Sales person was pleasant. Deal was made quickly. Great experience. This field requires at least twenty words, but I have nothing more to say.
Business response:
Thank you so much for your positive feedback, Joe! We work very hard to ensure that each of our customers is 100% satisfied with the purchase experience. Thanks for taking the time to write the review. It really matters to our dealership! Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945
First class I have bought many cars in the past and this purchase was handled first class. No hassle from sales to finance. Best experience ever buying a new car.
Business response:
Brian, Thanks you for taking the time to write a positive review. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We really appreciate you coming in to see us. It was a pleasure working with you and we look forward to working with you again! Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 2,364 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.