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BMW

4.7

About this business

Location details

466 W Lake St, Elmhurst, IL, 60126, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.72,364 reviews
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Todd's profile image
Todd 
9 years ago

Great Salesman & Buy Experience I just purchased my first BMW from Josh Douglas. Josh did an excellent job. I had researched the cars I was interested in, and Josh took me right to those vehicles, he showed me all the options, and answered all my questions. No sales pressure, no attempt to up-sell me. When I decided to purchase, I contacted Josh by email, he quickly responded the vehicle was still in stock, put it on hold for me, and set-up an appointment for the next day. I couldn't be happier with the process. I will defin... read more

Business response:

Thank you for your review, Todd. We're glad to have Josh on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945 

Martin's profile image
Martin 
9 years ago

Third Purchase! Everyone Elmhurst has always treated my like a good friend. This is the third vehicle I have purchased from David Hubner and I wouldn't consider going to anyone else. David is affable, professional, hard working, honest and most of all kind. I couldn't be happier with my experience. 

Business response:

Martin, you have been doing business with David and Elmhurst BMW for years and your review about us is truly appreciated. Enjoy your new vehicle that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. Warm regards, Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945 

Jing's profile image
Jing 
9 years ago

Great dealer I got this car mostly on email exchanges. Eugene respond everything, the changes I want, the questions I have and gaved me good information. The day to get the car was also really great. Everything moved smoothly, staffs were very friendly. 

Business response:

We appreciate your input, Jing. It's great that Eugene and our staff were able to help you and make sure the entire process went smoothly! Congrats on your new car. Thanks for the 5 star review! Sincerely, Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945 

Joseph's profile image
Joseph 
9 years ago

BMW 320i purchase Prompt, friendly assistance and flexible options. I was impressed with the careful personalized attention by all associates and am looking forward to a prolonged relationship with this dealership. 

Business response:

Joseph, thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Best regards, Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945 

Cynthia's profile image
Cynthia 
9 years ago

easy sales environment/beautiful facility pleasant staff. kind. patient. nice inventory. beautiful facility. I never felt nervous dealing with the staff never once felt intimidated or bullied 

Business response:

Thank you for taking the time to write this review, Cynthia. We are pleased to hear that our staff was able to provide an efficient and overall positive experience. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us again. Kind regards, Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945 

Donald's profile image
Donald 
9 years ago

Good Experience with Euro Delivery The salesman, Josh, wasted no time in answering my questions. He even responded to my E-Mail on his day off. Straightening out various issues with my Euro delivery order was also expeditiously & commendably well done. 

Business response:

Donald, thank you for taking the time to write this fantastic review! Josh works very hard to ensure each of our customers is 100% satisfied with the sales experience. We look forward to working with you again! Kind regards, Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945 

Timothy's profile image
Timothy 
9 years ago

Great salesman and staff Low pressure, straight forward car buying experience. Michael Banach was a pleasure to work with. Reviewing the car, test drive, and agreeing on price were all done in a very timely and low pressure environment. 

Business response:

Congratulations on your new car, Timothy! Thank you for taking the time to write about your experience. It's great to know Michael was able to provide you with the pressure-free and knowledgeable service Elmhurst BMW is known for. Please feel free to call or stop by if there is anything else we can do to help you. Take care! Best, Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945 

Paul's profile image
Paul 
9 years ago

Great buying experience Informed staff, no pressure, and good communication. Thorough sales process and vehicle education. Entire staff was courteous, efficient and showed general interest in a positive buyer experience. 

Business response:

Thank you for taking the time to write this review, Paul. We are pleased to hear that our staff were able to provide an efficient and overall positive experience. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us again. All the best, Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945 

Jeffery's profile image
Jeffery 
9 years ago

Good repeat experience. The car purchase was efficient and not any pressure from the finance person to purchase additional warranties. Sales associate followed up outside of work hours via phone, text, and email. 

Business response:

Thank you and congratulations on your purchase, Jeffrey! We are so very pleased that our staff could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business and enjoy your new car! Best, Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.7 star rating with 2,364 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.