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466 W Lake St, Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Negotiable in buying process Friendly, reasonable, helpful, felt valued as a returning customer, went far beyond what most dealerships provide; the sales manager is personable and not the cold, hard-driving type sales manager one often finds at most dealerships.
Business response:
Hello Daniel and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our customers are very important to us and we want to be able to provide them with the kind of service they deserve. Until next time, drive safe and stay well! Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945
People are friendly and professional. Dave has always been helpful and very knowledgable, professional and friendly. I have already recommended him to a colleague of mine.
Business response:
Excelsia, Thank you for your wonderful remarks which I have shared with Dave. We are thrilled to hear that you enjoyed your purchase experience. We are grateful for your recommendations. If you ever need anything in the future, please don't hesitate to let us know. Take care! Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945
No hassle and great customer service My experience at Elmhurst BMW was very pleasant and the car buying experience was effortlessly smooth. The staff were very welcoming and treated me with the utmost respect and were very courteous. I am more than satisfied with the deal I received and the vehicle that I purchased. I would definitely come back for future business.
Business response:
Hello Michael and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our customers are very important to us and we want to be able to provide them with the kind of service they deserve. We look very forward to seeing you again in the future! Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945
excellent follow up Willingness to find a vehicle that was the specification we wanted. The staff were very professional and had all documents ready for us at delivery.
Business response:
Todd, It is very kind of you to write us such a nice review. We aim to satisfy every customer that comes in the door, and the fact that we did that above your expectations is really great to hear. Please come visit us if you need anything else, be it service or sales. Have a great day! Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945
Great service Overall friendly and informative experience, my sales associate Alejandra Salazar was a very patient and informative and May the overall buying experience Pleasant
Business response:
Thanks for your perfect review, Herbert! We're glad to hear that Alejandra was friendly and informative! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945
Loved the experience Fast and to the point that is what matters to me when I am shopping for cars. Very friendly staff, the whole process took me less than an hour
Business response:
Igor, Thank you for stopping by to leave this wonderful review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values. Please feel free to call or stop by if there is anything else we can do to help you. Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945
Testimonial Outstanding service from David Hubner at Elmhurst BMW. He made the process a very good buying experience. Follow-up after purchase has been excellent.
Business response:
Debra, Thank you for taking the time to write about your experience. It is magnificent to know that David was able to provide you with such an outstanding service. Please feel free to call or stop by if there is anything else we can do to help you. Take care and happy trails. Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945
Great service Good service and good experience throughout the process. The salesman went above and behind to make sure i was taken care of. Will definitely recommend a friend who is looking to by a BMW as well.
Business response:
Michael, Thank you so much for the glowing review and for taking the time to write! We continually strive to meet and exceed our customers' expectations and it is gratifying to know that we have succeeded. We appreciate your recommendation and we would love to work with you again. Take care! Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945
Great BMW dealership Elmhurst is a smaller more personal environment with professional, courteous and knowledgable staff. Establishing a selling price was on target. Closing and paperwork was made easy because everything was ready to go, staff did the work ahead of time.
Business response:
John, Thank you for your wonderful comments about your car buying experience, those inspiring words will surely inspire our team. Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945
BMW has a 4.7 star rating with 2,364 reviews.
BMW is open now. It will close at 8:00 p.m.