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BMW
- Automotive
- Thousand Oaks, CA
About this business
Location details
3645 Auto Mall Drive, Thousand Oaks, CA, 91362, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
"Professional and friendly service. Everyone was very..." Professional and friendly service. Everyone was very helpful and I got my car back sooner than expected! Very happy that you are open on Saturday's for service. Thank you!
Business response:
We appreciate your positive review about your recent experience with us! Until the next time we meet, take care!
"Service- Coolant level warning light" I had a good experience with Mike. He was professional and knowledgeable and was able to confirm there was no leaking in the system- but problem was an evaporation issue, and refilled the coolant. The only problem was the wait. I had an 8:30 appointment and wasn't able to get in until 9 am.
Business response:
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
"When I moved to California in 2017, Art Simcox came..." When I moved to California in 2017, Art Simcox came highly recommended. He has provided excellent service whenever one of my BMWs has needed attention.
Business response:
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
"Very easy to do business with" Very nice sales rep and finance manager. They had a good selection of CPO vehicles at fair prices. The car was prepped very nicely. I would buy here again.
Business response:
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
"Service advisor Bob Martin and the Rusnak BMW team are..." Service advisor Bob Martin and the Rusnak BMW team are extremely helpful, courteous, knowledgeable and professional. I have been a loyal and happy client fir the last 10 years. Thank you!
Business response:
Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
"REGULAR MAINTENANCE" JOSH GATES WAS GREAT. VERY KNOWLEDGEABLE. FAST AND FRIENDLY SERVICE. HIGHLY RECOMMEND. SERVICE COMPLETED AS REQUESTED. VEHICLE WAS CLEAN UPON RETRIEVAL. KEEP UP THE GOOD WORK.
Business response:
Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
"Grat Service Experience" Bob Martin is the best. His communication is excellent. My vehicle was ready on time and on budget. The quality of work done is second to none. I've been coming here for years and wouldn't go anywhere else.
"My salesman, Mickey Belt, was wonderful" Mickey did everything possible to get me the car I wanted. He was wonderful to work with and I definitely will re-visit him again. Rusnak is a class act
Business response:
Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
"Very easy to work with Art. Handled my service with ease..." Very easy to work with Art. Handled my service with ease and efficiency. I will return and request his service if possible. A kind man.
Business response:
Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,036 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.