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BMW
- Automotive
- Thousand Oaks, CA
About this business
Location details
3645 Auto Mall Drive, Thousand Oaks, CA, 91362, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
"Amazing Service! White glove service by Claude Cantin & Team" Well let me start by saying one word, CLAUDE! Enough said! This was my very first time purchasing from any RUSNAK dealership. I was in the market to upgrade my wife's 2017 3 Series. Our lease was coming up and I was interested in the 2020 530e, plug in hybrid. I began looking into different dealerships, comparing prices, inventory, availability and deal structure. I narrowed the search down to 3 dealerships, two closest to my home and one farther away. They all h... read more
Business response:
Thanks for highlighting some of our staff who helped make this such a great experience! Thank you so much again for your feedback! We hope you have a great day!
"Excellent service!" Once again Darren Evans & Rusnak BMW have come through for me with a beautiful car. The level of service is world class, and the people are friendly! I will always work with Darren Evans!
Business response:
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
"Good, prompt service.. easy to make an appointment and I..." Good, prompt service.. easy to make an appointment and I was provided a nice loaner car. Work was done on time with easy pick up of my vehicle.
Business response:
Hi, we really appreciate your positive review! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
"Leilah was absolutely great. Calm, persistant, responsive..." Leilah was absolutely great. Calm, persistant, responsive and uniquely trustworthy. And the price flexibility Rusnak showed was also great. I ended up getting a new x7 which was delivered fast as well
Business response:
Hello, we are glad we could help! We sincerely thank you for the positive review, and look forward to seeing you again soon!
"best dealership ever" I've been buying all my cars here for the last 15-20 years they are the best dealership They are very easy to work with Roger Carroll has gone out of his way to get me the right car at the right price He's wonderful to work with. I've gotten my last 3 cars from him. I wouldn't use any one else!!
Business response:
We appreciate your positive review about your recent experience with us! We hope you have a great day!
"Came in for service. Was promptly attended to and..." Came in for service. Was promptly attended to and directed to my service advisor. Bob Martin took good care of me and service was prompt. The visitor lounge was comfortable and coffee was good.
Business response:
Hi, thank you so much for your high rating. We hope to see you soon!
"Chris Smith was awesome in helping us. He is one of the..." Chris Smith was awesome in helping us. He is one of the main reasons we ended up buying a car here. I would give him 5 stars for service.
Business response:
We're pleased to know we have been able to exceed your expectations and really help you out! Thank you, and have a fantastic day!
"Renee at Rusnak always takes great care of me when I come..." Renee at Rusnak always takes great care of me when I come in for servicing. She’s knowledgeable and gets me in and out as quickly as possible.
Business response:
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
"superb" easy to make appt.; prompt service; speedy for customer waiting; agent answers all questions in informative/professional manner; pleasant customer waiting area; great cookies and coffee.
Business response:
Wow, it's experiences like yours that really keep us motivated! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,036 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.