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BMW

4.8

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Location details

3645 Auto Mall Drive, Thousand Oaks, CA, 91362, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.84,036 reviews
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amybinv's profile image
amybinv 
5 years ago

"Renee Norris was amazing as always. The service..." Renee Norris was amazing as always. The service department is wonderful and I would never go anywhere else for my vehicle. Thank you Rusnak BMW. 

Ah63's profile image
Ah63 
5 years ago

"Just outstanding and seamless. From the time I spoke w mr..." Just outstanding and seamless. From the time I spoke w mr crist to when I got my care the experiance was exceptional. I would rec to anyone. 

ShariHubbard's profile image
ShariHubbard 
5 years ago

"Great experience easy to work with was referred by Sam..." Great experience easy to work with was referred by Sam Straus I will recommend anyone I know to go to Rusnack I drove 2 1/2 hour from La Quinta 

CaroleH's profile image
CaroleH 
5 years ago

"Renee Norris, Service Advisor is amazing! Takes the pain..." Renee Norris, Service Advisor is amazing! Takes the pain out of vehicle repair visits! Always cheerful and helpful. This recent visit during the COVID 19 issue was handled flawlessly and any concerns were dealt with in a very professional manner. Many thanks! 

sang's profile image
sang 
5 years ago

"Always good service and friendly. Been coming over for..." Always good service and friendly. Been coming over for over 5 years and I their service is main reason we keep this brand. Will recommend always 

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crabushka 
5 years ago

"fast, courteous service" Easy online service scheduling, simple drop off & check-in procedure. Timely updates & recommendations regarding current issues with my vehicle. Took the extra steps to ensure social distancing & keeping high touch points covered while they had the car. (steering wheel, gear selector, entire seat) 

Ageluso's profile image
Ageluso 
5 years ago

"Quick, easy, and extremely helpful, would definitely..." Quick, easy, and extremely helpful, would definitely recommend Rusnak BMW dealership for service! Zach Sax was very helpful and pleasant to work with. Thank you! 

Danshapiro211's profile image
Danshapiro211 
5 years ago

"Did a great job fixing all the rattles that were driving..." Did a great job fixing all the rattles that were driving me bananas. Very thorough. They really did a good job. Removed and replaced the door panels and now silent 

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billr40 
5 years ago

"Annual Service for 2019 BMW X3 M40i" As always, Rusnak provided excellent, timely service. In this case it was via "No contact pickup & delivery". Purchased this vehicle new from Darren Evans, who was very professional, and helpful.I leased a 2016 BMW 328i sedan from Darren in 2016. He was so good and helpful, when it came time to replace this vehicle, I did not hesitate in contacting him. Bob Martin has been my Service Advisor for both vehicles. Very easy to work with. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,036 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.