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BMW
- Automotive
- Thousand Oaks, CA
About this business
Location details
3645 Auto Mall Drive, Thousand Oaks, CA, 91362, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
"Renee is fabulous!" With all of the local BMW dealers near us, we have a choice of where we can go for service. We continually come back to Rusnak for one reason - Renee! She consistently goes above and beyond and strives to make sure we are well taken care of. For a family with 5 BMW's, there is no question she provides fantastic service, wonderful attention to detail and timely follow up. Thank you Renee for being fabulous!
Business response:
Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
"Great Service" A few months ago we did a take over lease on a BMW, last week a had a coolant leak. Josh helped us transfer the warranty into our name for a really low fee, the repair and service where both done. Great friendly service keeps us going back to BMW TO for all of our service.
Business response:
Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
"The reason I go to this dealership is to work with Robert..." The reason I go to this dealership is to work with Robert Rosas. He is always kind, efficient, and gets the very best deals. He is the best!
Business response:
It is great to hear everything was done quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!
"MARK ALWAYS KNOW WHAT CAR I NEED WHEN MY LEASE IS UP" GREAT DEALERSHIP AND CUSTOMER SERVICE ALWAYS AND SALES DEPARTMENT AND CAR INVENTORY AND MARK IS ALWAYS ON IT WHEN MY CAR IS UP FROM LEASE !!!
Business response:
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
"Excellent Service" I've owned 4 BMW's and have had all 4 serviced by you. Renee Norris is the best service advisor. I always feel totally taken care of when I come in for service. Great advisor...great service!
Business response:
Hello, we're glad to hear you enjoyed your visit. If you have any further questions, please don't hesitate to reach out!
"Patrick and Amir 5 stars !" Very easy transaction. Very happy with my new X5. Patrick and Amir took good care of me. It was worth the drive from Palos Verdes.
Business response:
Hello there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!
"It’s a great dealership. The service is excellent. I’ve..." It’s a great dealership. The service is excellent. I’ve purchased a number of cars and I’m very happy with the sales department and I’m very pleased with the service department as well . They are attendant knowledgeable and extremely efficient in their work
Business response:
Thanks for highlighting some of our staff who helped make this such a great experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
"Resonate did a great job on my car. It was ready when..." Resonate did a great job on my car. It was ready when promised. Thank you Renee. I would definitely recommend Rusnak BMW. I always have a great experience.
Business response:
We're glad to hear you found our staff was so knowledgeable and helpful! If you're ever in need of more help, please let us know!
"Just had another great service experience at Rusnak BMW...." Just had another great service experience at Rusnak BMW. Unscheduled emergency and Renee Norris and her team came through again, with flying colors! Thanks much.😊
Business response:
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! We hope you have a great day!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,036 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.