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BMW

4.8

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

3645 Auto Mall Drive, Thousand Oaks, CA, 91362, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.84,036 reviews
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Malibu Lu's profile image
Malibu Lu 
5 years ago

"Rusnak BMW has been outstanding in every way. Recently I..." Rusnak BMW has been outstanding in every way. Recently I had to have a regular service & they were Easy to work with, very accommodating and efficient , 

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Evanrazzaque 
5 years ago

"Mike is always helpful and provide genuine care. He..." Mike is always helpful and provide genuine care. He always goes above and beyond. Mike always makes the experience and process very efficient. Thank you Mike. Evan Razzaque. 

1004.boy's profile image
5 years ago

"Service was great quality by Jasmin Mojica. I did my oil..." Service was great quality by Jasmin Mojica. I did my oil change with her. It was very fast, and she was kind and very professional in her work. 

calisurf805's profile image
calisurf805 
5 years ago

"I have my BMW serviced here several times. Outstanding..." I have my BMW serviced here several times. Outstanding service. Great communication on what was found during the maintenance, and the cost to fix it. Thank you for the military discount. Overall GREAT CUSTOMER service. 

Eric's profile image
5 years ago

"Great idea to come out and pick up my car for service,..." Great idea to come out and pick up my car for service, really appreciate the effort and service was excellent! Thank you for your help! 

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mikenmadie 
5 years ago

"The best! Caring, easy to work with!! Grateful for their..." The best! Caring, easy to work with!! Grateful for their help! I couldn’t feel more cared for. Renee is the best!!! I give her 5 stars!! 

charne57's profile image
5 years ago

"During the Covid-19 pandemic, I was relieved to know that..." During the Covid-19 pandemic, I was relieved to know that Rusnak took safety and precautionary measures by picking up my car and leaving a loaner (2020 530e) for my use. My service advisor, Renee Norris is AMAZING! I've purchased two BMWs from Rusnak from Scott Smith, who's also awesome. My overall experience at Rusnak has been easy, accommodating and very satisfying from sales to service. I live closer to another BMW dealership along the 101 FWY, but I prefer Ru... read more

g.muramatsu's profile image
g.muramatsu 
5 years ago

"Recall work " Prompt scheduling for recall work on new 330i and my car was picked up and delivered back at the end of the day. Excellent customer service.d 

Karelpmiller's profile image
Karelpmiller 
5 years ago

"Excellent service very professional. Drivers were..." Excellent service very professional. Drivers were courteous and efficient. Service manager was responsive. The loaner car was nice and clean and the repair was completed on schedule. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,036 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.