BMW

bam470 

on DealerRater

5 years ago

"Found at last" We wanted a 4 series with a manual transmission. Not an easy find. Our salesman, John Kapousis, searched and searched. Found one-already sold. Found another-going to be sold. Ultimately he got us a great car with a clutch. Everyone at the dealership with whom we worked to care to make us feel Covid safe and appreciated as customers. And the dealership itself is beautiful. 

Ystang 

on DealerRater

5 years ago

"Service manager Chen Yen is the reason I keep bringing..." Service manager Chen Yen is the reason I keep bringing all my bmw’s for service at erhard. He is always professional and most knowledgeable. His advice is impeccable. 

nanett230 

on DealerRater

5 years ago

"My service experience as always was professional,..." My service experience as always was professional, friendly, and efficient. Your service team is the best hands down!! Thank you for following the pandemic guidelines to make your guests feel welcome and safe. 

kcarreathers 

on DealerRater

5 years ago

"They did a wonderful job in helping me select a vehicle...." They did a wonderful job in helping me select a vehicle. I was provided an excellent tutorial on how the car operates. I would recommend this dealership to anyone. 

Happy Customer 

on DealerRater

5 years ago

"satisfied customer" Professional service was provided as always. The waiting room is very comfortable. That makes the tie go quickly. And I appreciate the education the mechanics provide to help me understand my vehicle. 

CCamp 

on DealerRater

5 years ago

"I've taken my 650i to this Erhard BMW of Bloomfield Hills..." I've taken my 650i to this Erhard BMW of Bloomfield Hills for service a few times since last year 2019. This dealership is not the closest to my residence, however, it was convenient to my schedule the first visit. I would be remiss, if I did not mention why I continue to come to this location when maintenance is needed, it's because of the customer service I've received from the astute service advisor Mr. Brian Kolber! Mr. Kolber is honest, professional and know... read more

Reid 

on DealerRater

5 years ago

"Flawless Fit and Finish Restoration after a Warranty Repair" Jim Cash and David worked hard to make sure my X3 M40i was looking as good as new after a significant warranty repair necessitated them removing the front bumper.... they deliver the vehicle back to me with a sense of pride, hoping they had met my expectations... they exceeded my expectations. Thank You Gentlemen. 5 Stars! 

J Jonassen 

on DealerRater

5 years ago

"By far the best dealer experience I’ve had. The staff..." By far the best dealer experience I’ve had. The staff was friendly, helpful and efficient. We spent 2.5 hours total with a one hour break for lunch included. 

Misty Smith 

on DealerRater

5 years ago

"An overall wonderful experience! Too many word wouldn’t..." An overall wonderful experience! Too many word wouldn’t do justice even if I tried. I feel like family now and I will definitely return :)