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BMW
- Automotive
- Bloomfield Hills, MI
About this business
Location details
4065 W Maple Rd, Bloomfield Hills, MI, 48301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
"Erhard Bloomfield Hills MI location treats its customers..." Erhard Bloomfield Hills MI location treats its customers with the highest care. The service department is always courteous, gives great explanations, and is on time with its delivery.
Business response:
Rbrookscyb, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW of Bloomfield.
"Great! Mike Hood is awesome!!!! He is always attentive..." Great! Mike Hood is awesome!!!! He is always attentive and responsive. The dealership is clean and safe based upon current situation. Excellent service all around
Business response:
Bcenterice, reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help!
"Even with the pandemic the dealership made it very..." Even with the pandemic the dealership made it very comfortable and safe when buying a new car. The experience was very impressive and could not ask for better.
Business response:
Annaprescott, thanks for your praise and kind comments about our team.
"Helpful service" Mike Hood was very helpful. Problem was diagnosed while I waited. I was driven home while the work was completed. The car was ready when promised.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
"Service was fast but when I got home my engine coolant..." Service was fast but when I got home my engine coolant light went on. Technician did not check it. I needed to go back in to get it checked and filled.
Business response:
Hello Mike, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!
"Basic oil change service" I like the proactive nature of Erhard's service. I was called to remind me that it was time for an upcomging oil change. Yes, the service was pretty basic, but the courtesy and professionalism is always nice to see.
Business response:
Markgsan, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Bloomfield!
"I just bought a 2020 BMW M550iX" This was my 9th. BMW I bought in the last 17 years from Erhard. David Nank is for all of those years the Client advisor who knows exactly how to support me. Even in COVIT time he made the process easy, smooth, convenient and safe. Thank you very much - it wasn't the last BMW I bought at Erhard!
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
"During these very unusual times, I felt very safe at the..." During these very unusual times, I felt very safe at the dealership and I found Ryan, very helpful. The dealership was very busy, but there were precautions in place to ensure social distancing. The required service was performed in the expected time frame, and I was able to discuss future needs very easily.
Business response:
Hi Helentopcik, thank you so much for your positive comments about Erhard BMW of Bloomfield! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
"I recent bought a 2019 BMW X5 50i from Erhard BMW. I..." I recent bought a 2019 BMW X5 50i from Erhard BMW. I dealt with Jeni Velluci for my purchase. She did a good job at giving a video tour, offering asked details and letter on by keeping everything ready before my test drive and purchase visi. The vehicle was cleaned up and ready to go!
Business response:
Gsidana, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 3,083 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.