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BMW
- Automotive
- Bloomfield Hills, MI
About this business
Location details
4065 W Maple Rd, Bloomfield Hills, MI, 48301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
"Incredible experience all around in service department" Terrific service department, they go above and beyond to keep you informed and deliver a quality experience that is second to no one. I have never been disappointed!
Business response:
Kjelinek, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
"Purchasing a new car with a newborn at home during..." Purchasing a new car with a newborn at home during COVID-19 is a complicated process. However, Audrey Houck streamlined the process and worked around our newborn's feeding schedule while taking every health precaution to help us purchase a car. We are grateful for Audrey and look forward to working with her again soon when we purchase our next BMW.
Business response:
Mtronrud, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Bloomfield!
"We had a great buying experience at Erhard BMW. Our sales..." We had a great buying experience at Erhard BMW. Our sales rep Gloria Medina was very personable and knowledgeable about the Lexus RX350 that we were interested in. She gave us a very fair price and then even had the car detailed and made sure we left with a full tank of gas. If you’re looking for a pleasant experience buying a used vehicle you can deal with Gloria with confidence.
Business response:
Hi Gibsontown, thank you so much for your positive comments about Erhard BMW of Bloomfield! If you have any further questions, please don't hesitate to reach out!
"Awesome dealership, great trained professionals and very..." Awesome dealership, great trained professionals and very polite, Mr. Ryan Cornell my service advisor is top notch and very caring and concerned and a true professional
Business response:
Hattman715, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
"Erhard BMW always takes great care of me. Today I brought..." Erhard BMW always takes great care of me. Today I brought my Mini in to them because I was desperate for a repair that couldn’t be performed at the Mini dealer. Brian said let me see how we can help. He did some digging and said sure come on in, we’ll take care of it. And they did, they went above and beyond in these trying times. I’ll never forget that they bent over backwards to take care of me and if I could give them 100 stars I would. Thumbs way up to Erhard... read more
Business response:
Hi Gina T., thank you so much for your positive comments about Erhard BMW of Bloomfield!
"Always get treated right! Nice environment to stay and..." Always get treated right! Nice environment to stay and work while the car is being worked on. Chen always takes the time to add a little extra
Business response:
Hi Bronnisch, thank you for taking the time to leave a review for us at Erhard BMW of Bloomfield. We're happy we could meet your expectations!
"During this pandemic. BMW practice social distancing and..." During this pandemic. BMW practice social distancing and mandatory wearing a mask. Service was fast. Team effort, Ryan was busy with another customer another person help me in order to expedite the process and not waiting in line. Ryan acknowledge my presence even though he is busy. Thank you to both of you. Sorry I did not get the name of the other person.
Business response:
Mich0312, we are so happy to read such a great review about Erhard BMW of Bloomfield!
"Classy dealership with huge BMW inventory and an..." Classy dealership with huge BMW inventory and an exceptional service department. We purchased our X2 from this dealership in June 2020. Overall, it was a positive experience. We love the car, and the staff worked late to process our transaction. One area for improvement is that we would have preferred more flexibility in the negotiation process.
Business response:
Hello Kevin M., thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
"Outstanding service" Personnel were knowledgeable and understanding. I was told it may take more than one day, but they finished mid afternoon. Very pleased with the services provided.
Business response:
Hkramer1011, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW of Bloomfield.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 3,083 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.