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BMW
- Automotive
- Bloomfield Hills, MI
About this business
Location details
4065 W Maple Rd, Bloomfield Hills, MI, 48301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
"Great Dealer...Great service ...BMW ownership: yech!!!!" Have difficulty understanding the love affair with BMWs. Over priced... over rated ... poor resale...expensive parts and service. In 28,000miles (after warranty} A/C controller failed...Seat track failed ...ABS Module Failed...Traction Control Module failed...multiple repeat "Check Engine Lights". Thankfully out standing dealerships like Erhard and Service advisors like Bob Ufolla take the "bite" out of owning a BMW.
Business response:
Thank you for taking the time to leave us your feedback. We have shared the sentiment with the service manager as well as Bob. While we are partial to BMW and love the machines we do hope you fall in love all over again! Have a wonderful weekend.
"Harold Curry was awesome in helping us buy our new car" Harold did an excellent job explaining different options for vehicles and financing. Once we decided on which vehicle to lease he did a great job of explaining all the features and made the leasing paperwork very simple. Harold was outstanding!
Business response:
Thank you very much for taking the time to write such a wonderful review about Harold at Erhard BMW of Bloomfield. We are so glad he was able to provide you with such a positive experience. Enjoy this rainy day!
"Terrific Dealership !" All of the people there are terrific from the sales group to the service people. Ryan Cornell is one of the Excellent Service Advisers there who goes the extra mile to be sure the customer is satisfied. John Kapousis is the best! he makes the car buying experience easy and enjoyable!
Business response:
Thank you very much for taking the time to write such a wonderful review. John and Ryan are great long standing members of the team and it means a lot. Enjoy the rest of your week!
"Chuck provided excellent service!" I came in with a few issues and a recall on my vehicle that Chuck provided excellent service for, he explained everything and helped save me money!
Business response:
We are really glad we were able to help you out! Have a wonderful day!
"Great dealership with outstanding service!" Great team of professionals starting in the service bay, car washers, service reps, reception & administration, along with sales! Welcoming environment - always clean with an impressive showroom.
Business response:
John, thank you for taking the time to recognize the team here at Erhard BMW it really means a lot.
"Great service and saved me $" Bob was my service advisor and did a great job of walking me through the process when I brought my car in for a check engine light issue, which, as Bob pointed out, was covered by the extended warranty & saved me $450.
Business response:
Thank you so much for your kind words about Bob and the team here at Erhard BMW of Bloomfield. It really means a lot. We hope you have a wonderful rest of the week.
"Excellent Service Department Representative" Bob Ufolla is one of the best service advisors I have encountered. Great attention to detail; perfect amount of communication; knows the product well; customer focused; always honest and straightforward. I've worked with quite a few automotive service departments over the years, having owned an array of finicky cars, and our current 2017 530i xDrive is certainly one of them. We've had more than what I would consider usual levels of interaction with service, but Bob has made our f... read more
Business response:
Thank you for your kind words about Bob and the team at Erhard BMW of Bloomfield. We are happy to pass them along to Bob and the entire team!
"Wonderful dealership/ great service " Every time that I've visited this dealership I've received wonderful service. The service department always provides great and efficient service. Mike Hood gives excellent insight and advice about my vehicle. He is knowledgeable and insightful about the services for which he is providing. Erhard BMW is a great dealership and I will always recommend them to all of my colleagues. Great job to the entire service department. Thank you Curray Jones
Business response:
Thank you very much for taking the time to leave such wonderful feedback. We are happy to pass this along to Mike and the entire service team. Enjoy your weekend!
"Excellent Customer Service" Chen is the best Customer Service Adviser. He is no nonsense and takes care of his customers. The entire service staff is accommodating and friendly. The moment you pull your car in, you are greeted and taken care of.
Business response:
Thank you so much for such a great review. We are happy we could help. Have a wonderful weekend.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 3,083 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:00 a.m.