BMW's cover image
Claimed

This profile has been claimed by the business owner or representative.

BMW

4.2

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

1712 Riverdale St, West Springfield, MA, 01089, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
4.2900 reviews
Select a rating
aftobus's profile image
13 years ago

I have been to many dealerships in my life and talked with a lot of sales people. But the service/experience that I have received from BMW of West Springfield and Dani has yet to meet its match. 

Liliya7's profile image
13 years ago

We bought a brand new Costume build BMW x5 from Jason Paoletta at BMW of West Springfield. I would highly recommend Jason for a sales consultant, We never felt rushed, Very Friendly and always Helpful. We recieved an EXCELLENT service. Jason does beyond what is expected of a sales consultant. Oh and LOVE the Car! 

112700rcm's profile image
112700rcm 
13 years ago

Dani was great! He was able to make sure I received fair price for my trade-in; received a great price for the new BMW and made sure that I was able to finance the difference. It was a very rewarding experience and I would highly recommend Dani to friends and family. 

Trish127's profile image
13 years ago

Great! Really enjoyed gaulter and Steve. Great sales folks. Good service. Recommend. Better than ct dealer Bought two cars from them. Will buy another. Recommed 

flahermi's profile image
13 years ago

Buying a BMW has been something I have always looked forward to. I recently came to BMW of West Springfield to look into buying a CPO BMW despite being stuck in a lease with another auto manufacturer. Tony sat down with me and we reviewed all options in terms of getting rid of my current car and into the vehicle I had inquired about. All the numbers were presented to me and I felt that they truly had my best interests in mind before proceeding with any deal. When it came time to make the deal, both Tony and Norm worked with ... read more

Tracy420's profile image
13 years ago

Best experience I've ever had with a dealership! I will be a BMW west Springfield customer for life! We were not harrassed by a salesperson the moment we arrived. We had to go in and ask for help( truly liked that) it's the way the building is situated in respect to used car lot- the salespeople can't see us. Even though, this may upset some, I liked having to ask for help. Michael was excellent and handled a problem I had with the car, no questions asked. He spoke with a mechanic and mechanic confirmed my thoughts. They too... read more

vecellio's profile image
13 years ago

Buying a new car is not high on my list of favorite things to do. The reason is simple. I's not spending the money for the purchase as you might think. It's the high pressure sales people that give me a feeling that they can't be trusted. Jason changed that for us. He was friendly, informative and was patient as my wife and I tried to figure out which model was right for us. We test drove a number of models and never once did we feel rushed to make a decision or finalize a deal. He did things at a pace that allowed us to mak... read more

emcurran's profile image
13 years ago

Gualter continues to do a great job selling BMW's. I have purchased 3 new BMW's over the past few years and he has taken great care of me each time. Kevin the general manager has also done a great job with making sure the customer service is the best it can be all around the dealership. I highly recommend BMW of West Springfield and Gualter as your salesperson. Eric Curran 

rmarvjr's profile image
13 years ago

Wallter did an outstanding job of presenting me with the choices on my X5. He was patient, courteous and above all fair with the deal. We worked through the needs, wants and most importantly, the expectations I had for the vehicle and settled on a deal. Once concluded, he followed up with prompt delivery. I have purchased several vehicles from BMW of West Springfield and each experience has been comfortable and fair. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.2 star rating with 900 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.