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BMW
- Automotive
- Fort Myers, FL
About this business
Location details
15421 S Tamiami Trl, Fort Myers, FL, 33908, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
service Called and said the recall air bags parts were in. Took car in on scheduled appointment to find out about an hour later that the parts were wrong parts,. So here we go again waiting for the parts. Hope they are the right ones next time.
Business response:
Erv Bartlett, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us at (855) 401-5822, so we may assist you in moving forward towards a resolution. Greg Rothfeldt, General Manager BMW of Fort Myers
AirBag Replacement Mandatory airbag replacement - first time to this dealer, Immaculate work area .
Business response:
Hi Linda Leone, thank you for taking the time to leave a review for us at BMW of Fort Myers. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!
Fort Myers BMW I waited at least 7-10 days to get the car diagnosed, far too long in my opinon as they are charging me a fee for the car to be there daily. I left a message for the service manager and no return call was placed to me.
Business response:
Steven Fishman, thank you for leaving us feedback. We are disappointed to hear that your service experience was not a positive one. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, BMW of Fort Myers Greg Rothfeldt, General Manager (855) 401-5822
x3 bmw the service dept. did a great job servicing my car.. i had a another issue with the car and received nothing but excuses from the service rep. not acceptable, i expect results.
Business response:
Jeffery Putnam, thank you for leaving us this detailed feedback. of our service department. We are disappointed to hear that your experience was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. BMW of Fort Myers (855) 401-5822 Greg Rothfeldt, General Manager
Car Repair Gave my car for repair. When all set and done they gave me my car as dirty as it can be. Disgusted.
Business response:
Hi Ludovic, Thank you for taking time out of your day to call our attention to your dissatisfaction with how your car was returned.. We assure you this is not the type of experience we strive to provide to our guests and we would love to speak with you directly in order to turn your experience around. Please call our General Manager, Greg Rothfeldt, at (855)401-5822 at your earliest convenience. Thank you! -Your BMW of Fort Myers team
????? Dealer neglected to advise part needed for recall not in stock... caused unnecessary 2 hour round trip and still need another appointment.
Business response:
Hi Michael, Thank you for taking the time to review us and call our attention to your part not being in stock when you arrived for your appointment. We sincerely apologize for the inconvenience and we would love to speak with you directly in order to rectify this situation. Please call our General Manager, Greg Rothfeldt, at 239.433.8378 at your earliest convenience. We look forward to hearing from you. -Your BMW of Fort Myers team
2 year service The service was friendly and efficient. I do not need 50 letters to respond.
Business response:
Hi Gene, We sincerely appreciate you taking the time to review us! We are so glad that you enjoyed your purchasing experience and that we provided you with excellent service. We hope you have a wonderful day! -Your BMW of Fort Myers team
Service Visit Precisely what I expected. Nothing more. Nothing less.
Business response:
Hi Michael, Thank you for letting us know about your positive experience with BMW of Fort Myers. We hope you have a great day! -Your BMW of Fort Myers team
Ken Carter I had a 7:30am appointment and I wasn't greeted until 7:50am. Not a sorry were late or anything. I had a slow leak in my tire and it took them over an hour to tell me I had a nail in my tire. The total experience was not very good.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.4 star rating with 3,136 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.