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BMW
- Automotive
- Fort Myers, FL
About this business
Location details
15421 S Tamiami Trl, Fort Myers, FL, 33908, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
BMW 4 series The experience at Fort Myers BMW was good. The sale man and finance man were excellent.
Business response:
Hi Arnold! We are so happy to hear that you enjoyed working with our team and will be sure to pass on your kind words to our team. Have a wonderful day!
clemens werner Excellent experience. Patrick led the way. Ended up buying 2 cars
Business response:
Clemens Werner, it is disappointing for us to hear that your experience was anything less than a five-star review, but it sounds like you had an excellent experience. If that wasn't the case please reach out to our general manager, Dan Moser, at at (855) 401-5822. Enjoy your new cars! Thank you, Your BMW of Fort Myers Team
Service Customer service of scheduling the appointment was a nightmare. The automated email system the dealer has in place to confirm or change appointments is not properly managed and does not work. The dealership is short of personnel in the service department. It takes several repeated calls to even get the courtesy of a call back.
Business response:
Friedrich Norbert Jaeger, we appreciate the positive review and take our reviews seriously. We will take a note of these complaints and move forward with correcting this. Thank you so much for the feedback and we look forward to seeing you in the future. Thank you!
Fuel pump recall call made to me re: brake fluid needed to be changed and I already had oil changed prior to visit. My service button was not reset, which I requested to be done. I have been hospitalized recently and cannot drive until released by my surgeon. This just angers me that I have to make another trip back to BMW during busy season
Business response:
Tamara Thompson, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to discuss this with you. Please reach out to us at (855) 401-5822 at your earliest convenience to discuss how we can turn your experience into a positive one. Dan Moser, General Manager BMW of Fort Myers
Bad online buying experience I saw the car listed on cars.com and then called in to ask for pictures. The sales person texted me the pictures and I showed interest. Then I wanted to make a deposit with credit card which they denied and said that I needed to sign documents to hold the car. Provided my email but never received the documents and the car was sold. Disappointing...
Business response:
Farhad, it is disappointing for us to hear that your experience was anything less than great. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. Please contact one of our managers at the store. We hope to hear from you soon. All the best, BMW of Fort Myers (855) 401-5822
Tire Pressure Management System failure First class treatment by Service Advisor, Chad Swindle - problem resolved under warranty - car purchased 2 days ago
Business response:
Gerald, we are so glad to hear that Chad made your experience at BMW of Fort Myers exceptional! Come back and see us again soon! Take care!
BMW X6M Recalls Rent car was uncomfortable , I just to drive VIP cars
Business response:
Andres Ferro, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day!
Fort Myers BMW We have a 2003 X5 and we have had it in for service to have things repaired in February 2017 as needed. we had a oil leak and they told us that it was a oil seal leak for the filter system. We stored the car in the garage in end of March 2017 and returned in October 2017 and found a puddle of oil on the floor. took it back to let them know and now they tell me it is a different leak it is now my oil pan seal. I believe that it was it the whole time. They wanted a little over $2,000.00 to replace seal when I ju... read more
Business response:
Randy Walker, we pride ourselves on providing exceptional service, so we are disappointed to hear that your service visit with us was anything less than satisfactory. We would like the opportunity to address your concerns. Please reach out to us directly at (855) 401-5822 when you have a chance. Thank you, and we look forward to hearing from you. BMW of Fort Myers
Service Take my car in for oil change and to service something wrong with a/c
Business response:
Brenda Medina, thank you for leaving us feedback. We are disappointed to hear that your service experience was not a positive one. If you'd be willing to provide more feedback, please reach out to us at (855) 401-5822 so we can assist you further. Greg Rothfeldt, General Manager BMW of Fort Myers
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.4 star rating with 3,136 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.