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3015 S Hanley Rd, Saint Louis, MO, 63143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"My last trip in to Autohaus was less than enjoyable. I..." My last trip in to Autohaus was less than enjoyable. I had a 10:00 appointment that day and arrived on time. Was immediately greeted by one of the porters and was told to have a seat in the waiting area, which I did. There were a few people ahead of me, so I expected to be waiting at least 20 mins or so. About 45 mins into my wait, I looked over (since it is all open now to the showroom, that there was nobody at the service advisors desks. So, I walked over and saw ... read more
"Took care of problem. Radiator no longer Leaks. Told..." Took care of problem. Radiator no longer Leaks. Told them the problem, but still checked on their own. Got car back next day, appreciate the loaner
"Bought my X5 from them and was visiting for an oil..." Bought my X5 from them and was visiting for an oil change. Very little interaction from staff. Waited 45 minutes and just called to cashier to pay crazy bill. Here are your keys and had to ask where my car was located. Out in front of the dealership...ok.
"Autohaus BMW's service department may be the first I've..." Autohaus BMW's service department may be the first I've ever used where I'm confident that waiting while routine maintenance is done won't turn into a 2-3 hour ordeal.
"Satisfied" It took all day to buy a car , but at least it was pleasant and informative. when I first found the car on the Autohaus internet site , the car was discounted by more than 7 thousand dollars , after looking at it every day for 2 weeks the price miraculously went back up to the sticker price ! I thought I better buy it before it goes up any more !
"FANTASTIC SERVICE" While driving to St Louis for a 2 day meeting meeting, I got a diagnostic warning on the car. Made it (in panic mode) the last 12 miles to my hotel and called the closest BMW dealer just before closing time. I wanted to have the car towed over to the service dept. I was told the service dept was really backed up and to call back when they opened tomorrow morning. When I called back at 7AM, I got Patti Kupfer. She said send it on over and she'd get it looked at and see what they could do. She called back l... read more
The salesman Dennis Schaffner was and still is very helpful. He let my 2018 BMW X3 speak for itself. He gave me a better discount than the Illinois dealer I was talking to and gave me a good price for my used car. If I had one complaint that kept this dealership from getting a 5 star review, it would be with the finance manager, Todd. First, of course, he's trying to sell me on a paint and interior sealant, which I decline. Then he's trying to point me in the direction of getting a higher maintenance package that I don't nee... read more
Total time was about one hour including test drive. Well done. No back and forth. Just got it to my end result the first time
I would of given 10 stars if I could. My wife and I are from Louisville KY and we drove over 4 hours to buy from Brett Midgley and Autohaus. When my local guys wouldn't call me back, I reached out to Brett. Within 20 minutes I had a quote that was acceptable to us. Brett, Joel, Alicia and John are truly assets to the company and I would drive another 4 hours to buy another vehicle after our current lease is up. Thanks guys. Stay in touch.
BMW has a 4.8 star rating with 4,307 reviews.
BMW is closed now. It will open at 9:00 a.m.