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BMW
- Automotive
- Saint Louis, MO
About this business
Location details
3015 S Hanley Rd, Saint Louis, MO, 63143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"Chris has always been a five star guy! He said I would..." Chris has always been a five star guy! He said I would have my car back in an hour and a half and that’s when I got it.
Business response:
Thank you for the 5-star Service review! Stay safe!
"Service closed, due to corona restrictions but got car in..." Service closed, due to corona restrictions but got car in for oil change. Do it yourself drop off and pick up. Mechanic called when done. Thanks
Business response:
Thank you for the 5-star review! We appreciate your patience and cooperation, things will get back to normal soon.
"BMW replaces my engine that had blown even thought it was..." BMW replaces my engine that had blown even thought it was out of warranty by 1500 mikes. And Chris Clem reiterated that I really needed to replace my tires ASAP, even though I did not want to spend the money at this time I appreciated the extra push he gave me do so
"Good dealership for car service, friendly staff and the..." Good dealership for car service, friendly staff and the new updated show room is great! not too much more to say about them than that
"I like the car and the salesman but I think across the..." I like the car and the salesman but I think across the board, not specifically Autohaus, it is just as well warranties not be used.
"Certified Pre-Owned" I went to Autohaus BMW to inquire about the price points of various year CPO vehicles. And even though I told the sales representative that I was not ready to purchase a vehicle until later he still took the time to answer my questions completely and patiently. So there is no doubt in my mind that shopping experience is going to be awesome!!!
"With all the renovations the approach to the service..." With all the renovations the approach to the service department is unremarkable. So you pull up. Walk inside and face a collection of desks. Nobody reaches out. Guys sit there under their caps pretending not to see. The job got done, but you haven’t maximized the opportunity.
"customer service **" Heat was blowing cold air on drivers side of vehicle and apparent coolant leak. On first visit excellent customer service was administered by Advisor Ethan Krysiak. The Advisor scheduled repair for following day. My arrival time was before his start time and the service dept. was not as friendly and helpful on appointment day. They had never seen me before. Therefore, I waited on Advisor Krysiak to arrive. Customer service in addition to competent repair service is on of the key elements of an outstandi... read more
"Diagnosing and Solving a Dead Battery" Got an appointment the same day I called. Battery went dead twice unexpectedly. Problem, computer malfunction, diagnose right away. Computer reprogrammed in short order. All under warranty
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,307 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.