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BMW
- Automotive
- Saint Louis, MO
About this business
Location details
3015 S Hanley Rd, Saint Louis, MO, 63143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Brought my 2007 328i because of a problem with my bluetooth. there were courteous, very nice system of dropping your car off and had my loaner ready. only issue was that they didn't call me the first day to tell me that the car wasn't ready. on the second day, they called to say that my phone wasn't compatible even though it had been working for the last 10 months. But when I picked it up, they called the technician, who sat in my car with my for 20 minutes, we covered everything and tested several phones. By this time, my p... read more
The salesman listed above outright lied to my wife and I. During the course of our sales process, Brett said repeatedly if we ever needed to have work done on our BMW, all we needed to do was to call him, and, as he lived near our house, he would arrange a link-up with us after work to switch out cars (ours for a loaner) as long as we were comfortable with him driving our car. He reiterated this point even after the sale was complete, which reinforced the reason we bought a BMW, as the service was at an entirely different le... read more
There seems to be a hierarchy at Autohaus, those who own 7- or 5-series BMW's (or--gasp!--even 3-series) and those who own (another gasp!) Minis. After waiting over an hour for what turned out to be a non-existent Mini loaner (as 3 or 4 BMW loaners were parked perkily along the front), I was told that someone from Enterprise would be down in "just a minute" with a loaner. This did not occur, nor did anyone seem to notice. After 20 minutes of more patient waiting, a very nice mechanic approached me and offered to drive me to ... read more
Great purchasing experience and a wonderful staff overall. I was able to get a decent deal (not a great one when compared to what others were paying nationwide), but I'm totally satisfied with the purchase. The customer service tops it all and is the best in town. Anyone planning to buy a BMW, look no further. The Autohaus of Clayton is a clear winner. Contact either Brett or Bob from their sales staff. BTW, I 'purchased' a 328XI through their finance department as they easily beat my credit union's offer. :) Even their serv... read more
Was originally shopping for a Benz but due to the complete absence of customer service at the local Benz dealers, decided to explore BMWs. Heard that Autohaus is a good dealership so asked for a internet quote on the details of a lease. I wasn't disappointed. Brett sent me a very detailed breakdown, including residual value, money factor, total inception payment, and total monthly payment. Rates were very good and very transparent. Anyways, after a couple more email exchanges to clarify a few additional terms, we did the dea... read more
My first lease on a Z4 through Autohaus is coming to an end and we met with Steve to have my car inspected and place an order for the next car. We had no problems on the inspection or with placing the order for my new 328xi. We had done a fair amount of research and basically came in knowing what we wanted. It was a fairly simple process and they helped me extend my current lease for one month until the new car arrives (it had to be ordered). I have worked with them throughoug my lease for several repairs and for such matter... read more
Excellent sales/purchase experience. I'm so glad I didn't buy from the other dealership in town. Hands down the winner between the two dealerships. Autohaus got my money, and I got my money's worth!
"One and two and three and four and five and six and seven..." One and two and three and four and five and six and seven and eight and nine and 10 and 11 and 1230 and 14 and 15 and 16 and 17 and 18 and 19 and 20
"Service on the car was great 5/5 for that. Service rep..." Service on the car was great 5/5 for that. Service rep not so much. I set an appointment online, and requested a loaner car as an option. I had already been at work, and took time off to drop the car off anticipating it was going to be quick as usual. Upon showing up Mike, my service rep, said “we’ll do the oil change, but can’t have a loaner.” Mind you, autohaus in maplewood is only open Monday - Friday, typical working business hours. When asking Mike why I couldn... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,307 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.