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BMW

4.6

About this business

Location details

855 W. Wetmore Rd., Tucson, AZ, 85705, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.61,522 reviews
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Xlent1's profile image
Xlent1 
2 years ago

Professional experience. Agent was helpful. Overall experience was outstanding. BMW of Tucson, is the place to go. 

Business response:

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road! 

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gduartemail 
2 years ago

The service provided in BMW Tucson it’s what I call “Right & Fast”. The service Manager (Barbara) is really there to help. I had owned BMW for more than 12 years and this is the best service I ever had….Thank You !! 

alida_1's profile image
alida_1 
2 years ago

Our “run flat” tire bubbled on the sidewall during a road trip. We were towed to the nearest BMW dealership; BMW of Tucson was a pleasant experience. They fit us in, kept us informed and the service manager, Barbara, was a real pleasure to work with! We intend to use them for future services and to purchase our next BMW! 

Business response:

Hello, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring! 

Me's profile image
Me 
2 years ago

So friendly and eager to help their customers. Was there for over 3 hours in the waiting area and was comfortable and the time went by quickly. 

Business response:

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road. 

geyerl's profile image
geyerl 
2 years ago

I have never received anything but outstanding service and respect at BMW of Tucson. In particular, Jayme Larson takes care to see that everything I need regarding my vehicle is addressed. She treats me like family. Everyone who works there are friendly, kind, and accommodating. Their work is superb and when I get my car back it is clean and shiny because it gets washed and dried. 

Business response:

Hi Geyerl, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tucson! Don't hesitate to call us if you ever need anything. Be safe on the road! 

curley's profile image
curley 
2 years ago

Make you feel welcome. Do try and sell the customer service that isn’t necessary. 

Business response:

Hi Curley, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring! 

KristyC's profile image
KristyC 
2 years ago

Great service—professional, honest, and efficient—everything you want the people taking care of your vehicle to be. Waiting room is quite comfortable, too. 

Business response:

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring! 

kmakinajyan's profile image
kmakinajyan 
2 years ago

Exceptional service was provided to me by Tyson when I got three of my tires damaged due to a pothole. He was able to get me a loaner and took care of my tires. 

Business response:

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring! 

Lkbriney's profile image
Lkbriney 
2 years ago

Service technician Katlin is a jem who looks out for us as if she were family being very customer oriented. Out loaner was a nearly new 5 series. Did I mention the free ice cream? 

Business response:

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 1,522 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 8:30 a.m.