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BMW
- Automotive
- Tucson, AZ
About this business
Location details
855 W. Wetmore Rd., Tucson, AZ, 85705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Been servicing my BMWs 335i and M3 here for years. Great staff with impeccable customer service. I can always rely on my service advisor Tyson, for routine maintenance and quick response to any concerns.
Business response:
Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Tucson. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us anytime! Take care!
Jessica was Excellent, courteous, and very informative and helpful. Will definitely return for future advisement and repair needs.
I always have a good experience with the service. Ryan was very helpful. The time went quickly and my 320 was ready to go.
Too many different people Hard to get an honest answer Bought 5 BMW’s over the years
The transaction was very smooth. Ernie was very helpful. The website for tracking the building of the 430i X Drive didn't work, but all else was great.
Business response:
Hello Goldie, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Every service writer has explained in detail the service required and the reason for it. My car remains in perfect condition as a result. BMWs can be pricey to maintain but that is part of the ownership responsibility, it’s better to trust your car to experts or it can be even more costly to correct mistakes.
Business response:
Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Zero stars, all they cared about was making a sale. I purchased a new x6... 79000 plus purchase... I'm having issues.... not only did they not respond in a timely manner but because my LEMON I purchased needs to to stay, they can't offer a loaner vehicle because I'm out of state.... stay away from this dealership!!!! They are disgusting.... and that's an understatement!!!
Business response:
Hi Jovanna, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (520) 549-2167 to discuss what we can do to help.
Zero stars. .. completely disgusting and disappointing....completely regret going to your establishment....all you care about is making the sale.... but I'm getting the word out!!!
Business response:
Hi Jovanna, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (520) 549-2167 to discuss what we can do to help.
Great experience and communication throughout my service repairs. Ryan and the BMW service staff were awesome!
Business response:
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 1,522 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.