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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Countryman SERVICE Outstanding customer service given by my service advisors Bonnie and Daniel during my Countryman's visit at Checkered Flag. I was extended a loaner COOPER for my travelling convenience for the duration of my car's stay! Outstanding!
Business response:
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service Clean facilities, On time service The friendliness of the people who helped me. They did exactly what they said they would. The facilities were very clean. I'm thankful for the rides from and to back to the service center.
Business response:
We're humbled by your kind words, Rodney. Our top priority is to always provide the utmost in customer service and quality to each and every one of our guests, and we're thrilled that you feel you experienced this value first hand. We thank you again, and let us know if there's anything else we can do to assist you. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great Service I ordered 4 tire for my 650 Alpina, my appointment was at 11, and done at 130. Everything went smoothly
Business response:
We truly appreciate reviews like yours, Steven! We'll be sure to share your kind words with our entire team, and we look forward to helping you again down the road. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Very accommodating with quality service Checkered Flag service staff is always very accommodating and provides quality service. They have set the gold standard for me.
Business response:
Thanks for this wonderful review, Charles! We're glad to hear that you had such an outstanding experience at our dealership, and we hope to see you again soon. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Service I like the staff, they treat you well and always keep you informed. My service advisor has always been very courteous.
Business response:
Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
My Advisor was great! I was in town visiting family and my advisor knew I needed to leave in the AM and he was extremely accommodating. He made sure that my car was looked at and ready to be picked up the same day.
Business response:
We appreciate the kind words, Stephanie. We look forward to seeing you again in the future! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great experience No pressure, laid back atmosphere and we really enjoyed our sales rep. He was easy to work with and very accommodating.
Business response:
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Excellent Customer Service Ashley H., the Customer Service Manager is the bomb. She went out and looked at a model vehicle just like mine to locate the exact spot for the tow hook. None of the men I spoke to ever got off their rump to locate anything, just repetitively read from a book. This is exactly why females are an asset to any team not intimidated by smart women and their instincts.
Business response:
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service after the sale Liked how I received text notifications on service progress as well as appointment reminders. Service department facilities always clean and modern. Welcoming service team. Daniel always takes the time to explain things and is open to my questions and concerns.
Business response:
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.