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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Great service! Service took less time than planned. Customer service was excellent and waiting area was orderly and clean. I would recommend this facility for service needs.
Business response:
Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write this review. Regards, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Brilliant! Daniel was excellent. he kept me informed of the process throughout. He is very professional and courteous. I would recommend him.
Business response:
Thanks for your review, Stephen! We appreciate your business. Regards, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service Ashley is the best service rep that I have ever dealt with! She keeps you informed on your vehicle. The work is excellent
Business response:
Thanks for your review, Brian! It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Regards, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
excellent service My salesman Mike really took care of all my needs when I went to test drive and pick up my 320i. I would definitely recommend a friend
Business response:
Thanks for your recommendation, Andre! We're happy to hear that everything went well for you. Regards, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service. Clean facility. The staff and management at Checkered Flag BMW are courteous and professional, taking care of you and your car from start to finish.
Business response:
Christopher, it's great to know that we provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Regards, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service! Excellent customer service! I really felt like my vehicle was taken care of and nothing was left undone. Amy was excellent in finding out what I needed and making sure I was taken care of with a loaner vehicle and kept up to date with what was going on.
Business response:
We are committed to providing top quality service and we're happy to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At our dealership, we value our customers and we look forward to seeing you on your next visit. Regards, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
What’s a review title Tony called me to set up my service appointment, in which I wasn’t aware service was due. This made it easy to schedule service and a loaner without me having to rearrange my world. Mike Lawson was awesome, as always. He always takes the time to answer my questions.
Business response:
Laurence, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don't hesitate to reach out to us for anything else! Regards, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service Quick and on time and would come back for any service on my vehicle.all work was clean like Factory would recommend service for anybody
Business response:
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Regards, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service! Tim was excellent with finding out the problem and fixing it in a timely manner. He is always very pleasant and helpful.
Business response:
Thank you for the feedback, Melanie! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Regards, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.