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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Great service and customer care Felt very welcomed by Ashley Hunt, she made everything smooth and was able to answer all my questions. When I had technical questions, she went and got the mechanic that service my vehicle for a detailed answer.
Business response:
Jose, thank you for your kind words. We are very happy to hear that Ashley was so attentive during your visit to our service department! Thank you again and we look forward to working with you again in the future! Regards, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Mini customer's for life I liked that I was kept well informed on what was being done to my car. I also like the fact that I got a loaner, which was good because I had it 3 days. They were trying to analyze and re-produce a problem I had been having with it.
Business response:
Patrick, thank you for the feedback! We are happy to hear of your positive experience at Checkered Flag BMW MINI, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Excellent service On time, quick, comfortable wait. Thorough explanation of what was done. Took care of new recall issue while there for service visit
Business response:
Linda, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don't hesitate to reach out to us for anything else. Thank you for choosing Checkered Flag BMW & Mini's Service Department. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Best service experience ever! Friendly, professional service providers, fast service and awesome client lounge. Checkered Flag BMW has the best service department of all the dealerships I’ve visited in Hampton Roads.
Business response:
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service They got the problem with my car fixed. and they made sure that they called me every day to tell me the progress.
Business response:
Destiny, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
great sales Danny he is a great salesman also he knows his cars so far as with BMW he to me is very knowledgeable of them ,also i can not forget about Tyler he kept me informed
Business response:
Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Danny, Tyler and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Shopper My name is jeff taylor your sales rep Danny was great i enjoyed him selling me a car and my next one so knowledgeable and professional made me feel like a friend.thank you danny
Business response:
Jeffery, thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks!John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great setvice I was received by curtious professional employees...l was made to feel comfortable and assured that the needs of my car was important. Actually l will never forget the assistance from my mechanic leader Amy who went way beyond great service to me which made me feel like a true valued customer.
Business response:
Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our staff was able to meet your needs. At our dealership, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Regards, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Tim was great Tim was amazing and kept me up to date on what what going on. He made the process less painful when he and his techs found things that needed fixed. Fully trusted him and would come back just because of him.
Business response:
Tiara, thank you for the awesome feedback! I am pleased to hear that you had an excellent experience with Tim and the rest of our team. If there is anything more that we can do please come back and see us again. Take care! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.