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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Decent service. Very polite. Nice facilities. Nice loaner. Poor feedback from the staff, I am still waiting for answers to some issues noted on paperwork.
service completed as scheduled and wonderful staff The service performed as scheduled and my vehicle was ready at the time promised, the staff is great to work with always helpful and courteous.
Mini Cooper Service The customer service group are professional and questions and concerns answered in layman terms. Work is performed in a timely manner.
Business response:
Thank you for sharing your feedback, Terry! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Favorably impressed Courteous professional service, love the car wash. Can not say enough about this place is that twenty words or maybe not or maybe not.
Business response:
Todd, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Exemplary interaction Lucius and Rob were amazing to work with. I had an amazing interaction with both, I will definitely come back for my next car.
Business response:
Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great communication! Great communication! Service department was very thorough when inspecting the vehicle. The facilities were very clean, organized, and uncluttered. Every there was helpful.
Business response:
Jose, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Service Dan Lily is the best service advisor ever! His attention to details and years of experience are what I think make his the best.
Business response:
Thank you for the positive review, Irene and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service Mike Lawson is an amazing service rep he ensured my vehicle received the service it needed and provided updates for its readiness, the friendliness/helpfulness of the staff I encountered. My vehicle was ready when promised. Just an easy and great experience.
Business response:
Hi Michelle, and thank you for this great review! We're excited to hear that Mike took care of you! He is a great asset and we appreciate all he does. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Always a happy face! The friendly service and smiling faces make me want to come back. And I do. The work that is done is at the highest standards.
Business response:
We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.