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BMW
- Automotive
- Torrance, CA
About this business
Location details
18800 Hawthorne Blvd, Torrance, CA, 90504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"easy pick up and delivery" Pick up and drop off for service was easy and timely. I was updated daily on the progress of the service so there was no need to call daily to check
Business response:
Hello, and thank you for sharing your recent 5 star service experience with us here at South Bay BMW! We're pleased to read your kind review here on DealerRater, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!
"Annual service and respond to recall" Extremely professional and courteous. Vehicle had minor repairs accomplished and recall done. Vehicle was washed, vacuumed, when I picked it up from dealer. No charge for repairs
Business response:
Hi Ann, Thanks for sharing your recent 5 star service experience with Dan here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine!
"Great service, great service reps" Just had my ‘16 Cooper Clubman services at South Bay. Car came back clean and all issues taken care of, including the tow hook cover on the front bumper that came off in a car wash and wiper replacement. Big shout out to Khatchig (“Chris”) Varangian, very courteous and knowledgeable young man with an outstanding work ethic and a real car guy, too! Very happy with the experience. I’ll be back for the next service AND the next Mini! BTW, the surveystarpro link on the feedback email I was sen... read more
Business response:
Hello, and thanks for sharing your recent 5 star service experience with Chris here at South Bay MINI! Thanks for choosing us here at South Bay for your MINI service needs, and we sincerely look forward to seeing you in our store anytime in the future! Enjoy the road ahead, and thanks for your feedback as well!
"Darryl " Darryl was fantastic. He had a wonderful attitude, unlike some dealer agents could be sometimes. He took care of everything like he said. And my car came back clean and fully charged too.
Business response:
Hello, and thanks for sharing your recent 5 star service experience with both Darryl and Jasmine here at South Bay BMW! We're thrilled to read your review, and we'd like to thank you for choosing us here at South Bay for your BMW X5 service needs. Enjoy the road ahead in your Ultimate Driving Machine!
"Great customer experience. " Customer service is something that will leave a lasting impression. Your team of professionals do everything they can to make the experience a positive one.
Business response:
Hello, and thanks for sharing your recent 5 star experience with both Arsen and Tim here at South Bay BMW! Thanks for choosing us here at South Bay for all things BMW, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!
"Service" Excellent . Dan is very professional . Everything was fully explained and car was ready as promised . Next visit, I will ask for Dan. Thanks very much. Frank
Business response:
Hi Frank, Thanks for sharing your recent 5 star service experience with Dan Grammar here at South Bay BMW! We're beyond thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. We sincerely look forward to seeing you in our store anytime in the future! Enjoy every mile ahead in your Ultimate Driving Machine Sir!
"Willie was great." He helped me get in and get out. Was considerate of my time. Can't ask for much more. Great first experience. Definitely will be back.
Business response:
Hello, and thanks for sharing your recent 5 star service experience with Willie here at South Bay BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future!
"Excellent Service" Willy Reyes is an excellent service technician. He is always cordial and punctual. He is very good at calling to keep me informed about my vehicle. My vehicle was delivered in the promised time. Car rental service was available.
Business response:
Hello, and thank you for sharing your recent 5 star service experience with Willie here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs! Enjoy there road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future!
"Regular service interval" Brought my car in for regular service. Everything was explained in detail and there were no surprises. Car was ready when promised. Great timely service.
Business response:
Hello, and thanks for sharing your recent 5 star service experience with Dan here at South Bay BMW! We're very pleased to read your kind review, and we'd like to thank you sincerely for choosing us here at South Bay for your BMW service needs. We trust you're enjoying every mile ahead in your Ultimate Driving Machine!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 3,669 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.