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BMW
- Automotive
- Torrance, CA
About this business
Location details
18800 Hawthorne Blvd, Torrance, CA, 90504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Warranty repair" Right low beam headlight went out intermittently and prematurely. Made an appt by phone with South Bay BMW (online appt making didn't work for me). Josh West correctly identified the issue and a day and a half later I had my car back. I was provided a Chevy Cruze free of charge in the interim.
Business response:
Hello, and thanks for sharing your recent 5 star service experience with Josh here at South Bay BMW! We're truly thrilled to read your review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine, and we're here for you anytime in the future!
"Always there for us." The folks at South Bay BMW are always there to answer questions and help if needed.Great facility, great selection and friendly competent staff with a genuine desire for excellent customer service.
Business response:
Hi TJ, Thanks for sharing your continued 5 star experience with John and the rest of our team here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW needs. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future!
"Excellent service" I brought my car in for possible A/C issues and was taken care of by associate Willy Reyes. He was clear and concise in his communication and was honest and professional in his explanation of the problem with the car. I did not worry about the integrity of the service because Willy was confident the source of the problem would be identified and corrected. I was able to understand when he contacted me with the solution and I acquired my car without a question or doubt. The experience was exemplary.
Business response:
Hi Martha, Thanks for sharing your recent 5 star service experience with Willie here at South Bay BMW! We're beyond thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!
"Great ! Wonderful!" we had started with a salesman buying a 430i and he quit his job in the middle of our deal...mike pick up the pieces with us and we got the deal we wanted...mike did a hell'va job and we commend him. Adam and Caroline Wilson
Business response:
Hello Adam and Carolina, Thanks for sharing your recent 5 star experience with Mike here at South Bay BMW! We're thrilled to read your review, and we're happy Mike was able to pick up the deal and make it a terrific experience for you both. Congratulations on your 430i, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!
we had started with a salesman buying a 430i and he quit his job in the middle of our deal...mike pick up the pieces with us and we got the deal we wanted...mike did a hell'va job and we commend him. Adam and Caroline Wilson
The service was very good. They just missed some areas on detailing my vehicle but I was able to remove the stain on the left rear fender.
Business response:
Hello, and thanks for sharing your recent positive service / detail experience with Josh here at South Bay BMW! We're overall pleased to read your kind review, and we'll make sure this gets to Josh. Enjoy the road ahead in your Ultimate Driving Machine!
As usual great service by our client advisor Tim McIntosh. He did his normal walk through and then we sat while he completed the paperwork and made some suggestions. Like the client experience
Business response:
Hi Al, Thanks for sharing your recent 5 star service experience with Tim here at South Bay BMW! Enjoy the road ahead in your Ultimate Driving Machine, and we'd like to thank you for continuing to choose us here at South Bay for your BMW service needs!
This was the first time in a very long time that I remember having such an excellent experience. My service advisor May was absolutely incredible. She was professional and patient and very personable. She took the time to make sure everything was covered. Her follow up was on point.
Business response:
Hello, and thanks for sharing your recent 5 star service experience with May here at South Bay BMW! We're quite pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future!
Great service car returned cleaned and washed, No problems encountered after the service. Would highly recommend having car serviced at this dealership. Friendly Knowledgeable customer service
Business response:
Hello, and thanks for sharing your recent 5 star service experience with Essie, Willie, and Vee here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 3,669 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.