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BMW
- Automotive
- Torrance, CA
About this business
Location details
18800 Hawthorne Blvd, Torrance, CA, 90504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"In n out!" Tim in service was great, loaner car ready to go, text when service was done - car ready for pick-up as promised! 5 Stars ?? cheers
Business response:
Hi Bernie, Thanks for sharing your recent 5 star service experience with Tim here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine Sir!
"Excellent customer service" Took my car in for service. Willie was my service advisor. He was so courteous, informative and expeditious. I really appreciated his excellent customer service skills, which goes a long way with customers. We expect to be treated as valuable customers, not just standard consumers on a assembly line( get them in and out). In addition ,this location is very clean. Also my loaner experience was much better this time, as last time I waited over 45 minutes to get a car, which had been unheard of unde... read more
Business response:
Hello, and thanks for sharing your recent 5 star service experience with Willie here at South Bay BMW! We're thrilled to read about your time with us, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future!
"Service " Darryl Kwok has taken care of my cars for many years now and I trust and depend on him to help me. He is terrific.
Business response:
Hello, and thanks for sharing your recent 5 star service experience with Darryl here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for your continued business over the years. It's an honor to work on your BMW, and we sincerely look forward to seeing you in our store anytime in the future!
"First in line" Got the 7 am slot. Easy to get to. Beautiful show room. Several places to relax including outside. First scheduled service, no issues. Starbucks inside.
Business response:
Hello, and thanks for sharing your recent 5 star service experience with Armando here at South Bay BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future!
"Eddy is a great and so is the car. " Very friendly and fair people. Got the car I wanted and I’m thrilled with it. First clsss operation. The final steps in the process went very quickly and we were very impressed with Marco in Ffinance.
Business response:
Hello, and thanks for sharing your recent positive experience with Kevin, Eddie, and Marco here at South Bay BMW! We're very pleased to read your kind review, and we'd like to congratulate you on your BMW! Is there anything we could do in the future to earn one more star from you? Please let us know by email if you don't mind! customerservice@mckennacars.com
"Service department very helpful." They accommodated me coming in without an appointment, kept me informed, and completed the job well. Good interactions with all service reps, including the rental people for my loaner.
Business response:
Hello, and thanks for sharing your recent 5 star service experience with May and the rest of our team here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine!
"Anyone can make a mistake" But the key is in how you respond when it happens. These guys go above and beyond. I had a problem with (of all things) the horn in my 428i. It stopped working. Had to be replaced. In the course of doing that, a wire came loose and when I drove toward home, there was a very noticeable rattle (at that point, the source was unknown). Craig (service foreman) did a short road test with me and acknowledged the problem. They put me in a brand new 430i and sent me home. Finding the rattle took two days! ... read more
Business response:
Hello, and thanks for sharing your recent 5 star service experience with Jason, Craig, and Silvio here at South Bay BMW! We're thrilled we could fix your horn, solve the rattle, and supply a 428i for you! Thanks for choosing us here at South Bay for your BMW service needs, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!
"Perfect experience as always." I opted to go to Del Amo Mall rather than wait and the dealer had an Uber take me at their expense. My car was ready in under an hour and when I picked it up it was spotlessly cleaned. Perfect experience as always.
Business response:
Hello, and thanks for sharing your recent 5 star service experience with Willie here at South Bay BMW! We're very pleased to read about your time with us, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future!
"Recent MINI Service" We have two MINIs and Lino takes great care of our family. He even trained my daughter so she could check on her car’s oil consumption and add a quart with confidence! Thanks again as always for the VIP treatment.
Business response:
Hi Vicki, Thanks for sharing your continued 5 star service experience with Lino here at South Bay MINI! We're thrilled to read your kind review, and we'd like to thank you and your family for choosing us here at South Bay for your MINI service needs. Enjoy the road ahead!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 3,669 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.