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BMW
- Automotive
- Baltimore, MD
About this business
Location details
6700 Baltimore National Pike, Baltimore, MD, 21228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"I stay with dealership because of the honest and..." I stay with dealership because of the honest and exceptional service department and service advisors.... This is my third X-3. I have purchased. Rocky Catalan is the best service advisor!
Business response:
Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
"Great experience at Catonsville BMW" Purchased our first BMW from Errol. He made it a great experience for myself and wife. I will highly recommend if you are looking for a BMW you see Errol . We drove one hour from Bel Air,it was definitely worth the trip. He is very knowledgeable about BMW's and has a great demeanor. The management staff was also great. Thanks again! Tom & Janet
Business response:
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Catonsville. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
"Great service advisors. Always go above and beyond. They..." Great service advisors. Always go above and beyond. They are a pleasure to work with. I like the video links they send via text of their inspections and when they identify any issues.
Business response:
Brian, we're so glad that we were able to go above and beyond your expectations! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
"Great Experience at BMW Catonsville!" Very pleased with my experience. Joe was very informative and answered all of my questions. Joe was also, patient and listened to what we were trying to tell him. Overall, very easy to work with him and pleased.
Business response:
Stevemed, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
"Serviced 1year oil change. I was pleasantly impressed..." Serviced 1year oil change. I was pleasantly impressed with the fast and polite checking in and loaner process. Very impressed with the inspection report provided via on line streaming of a video clip of the car inside and outside, under the hood, with the verbal explanations provided by the technician. As always, Jamie Brenneman has been outstanding. Many thanks to the BMW CATONSVILLE team. Dan Petrescu
Business response:
Petrescu, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
"Harold Blackwell, my Passport BMW Service advisor, is..." Harold Blackwell, my Passport BMW Service advisor, is AWESOME!!! This was the most pleasant dealership experience I’ve ever had. Exceptional customer services and I would definitely recommend!
Business response:
Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
"Dealership was alsom and gave us the best deal we have..." Dealership was alsom and gave us the best deal we have ever got, we will be Back again, Ben you are the best. Thanks again Mitch
Business response:
Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
"I was looking for a dealer that had the car I wanted and..." I was looking for a dealer that had the car I wanted and didn't waste my time. They had a great price compared to others, the car was exactly what they said it was, and they were straightforward and reasonable to deal with. I spent about an hour looking and test driving and maybe about an hour doing paperwork. They were very accomodating.
Business response:
Scott, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
"Great car in great shape and Harold helped me a lot to..." Great car in great shape and Harold helped me a lot to purchase the car with advice and instructions on how to use the car.
Business response:
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 5,697 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.