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BMW
- Automotive
- Baltimore, MD
About this business
Location details
6700 Baltimore National Pike, Baltimore, MD, 21228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Went out looking for a used car. Harold knew exactly what..." Went out looking for a used car. Harold knew exactly what car and price range I was looking for, he did a phenomenal job thank you Harold.
Business response:
Ayalaerika, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Catonsville! If you have any further questions, please don't hesitate to reach out!
"I recently purchased my first BMW from BMW of..." I recently purchased my first BMW from BMW of Catonsville, I couldn’t be more ecstatic with my purchase. Harold Blackwell gave amazing customer service! Harold was very patient and helpful. He guided me through all the steps to make my purchase smoother!! Highly recommend him. Thank you so much Mr. Blackwell “I love my new BMW X6!” Tyo Waiters
"Excellent Service by Mr. Joe Feng" I have just purchased a SAV from the BMW dealership at Catonsville. When I ordered my car, the dealership’s client advisor Mr. Joe Feng offered a great help to me. He is very professional and knowledgeable in the aspects of BMW car types, specs, finance as well as paperwork. Before I decided to buy the car, Mr. Feng guided me through the whole parts so that I know every step in detail. Overall, I highly recommend him as your client advisor if you are interested in purchasing a BMW car at B... read more
Business response:
Hi Eric, thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
"Harold Blackwell" I felt safe with how the dealership operated during pandemic. Harold was exceptional and had all material prepared before I arrived to expedite the process.
Business response:
Valerie, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional questions, we will be more than happy to assist you! Safe travels!
"We loved the dealership. Everybody is Covid19 compliment,..." We loved the dealership. Everybody is Covid19 compliment, wearing masks andkerping appropriate distance. Besides, everyone is very helpful, ready to stop and assist with questions and concerns that customers have. Especially, we liked the sales person and the finance manager (Mr.Blackwell and Mr. Lippincott). Both incredible professionals and knowledgable in their own field. Very impressive!
Business response:
Natallia, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Catonsville!
"I searched in Virginia and Maryland to get a quality used..." I searched in Virginia and Maryland to get a quality used car. I ended up buying a Mercedes C300 at BMW dealership. Price was competitive and trade in allowance was much more aggressive than carmax. Maybe I'll buy a BMW there next time.
Business response:
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Catonsville. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
"Brittany was awesome as always wait time was a breeze I..." Brittany was awesome as always wait time was a breeze I was literally in and out in no time.. thee best Service advisor ever always a Pleasure.
Business response:
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
"amazing Service " My purchasing experience was nothing short of amazing. After testing driving in the following days to come I didn't have to leave my home to finish up the purchase of my new vehicle. Thank you
Business response:
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Catonsville. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
"I had and excellent service experience with Brittany..." I had and excellent service experience with Brittany Hill, Brittany is always helpful and does all that she can to make her customers happy. She’s always friendly, patient and professional. I’ll definitely recommend her to friends and family.
Business response:
Danin, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 5,697 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.