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BMW

4.5

About this business

Location details

10900 Firestone Blvd, Norwalk, CA, 90650, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.51,677 reviews
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Terry's profile image
Terry 
7 years ago

Byron was great salesperson, Lawerence in finance was quick and not pushy but gave options for additional warranties, Arthur went over my car with me. Thank you for a great experience, this is how "Car Buying Should Be" ! 

Business response:

Hi Terry, Thanks for sharing your recent 5 star experience with Byron, Arthur, and Lawrence here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new Ultimate Driving Machine! Enjoy the road ahead, and we sincerely look forward to seeing you in our store anytime in the future for scheduled service and all things BMW! 

Terry's profile image
Terry 
7 years ago

aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa a a a a a a aa a a a a a a a a a a aa a a a a a a a a a 

Business response:

Hi Terry, Thanks for sharing your 5 star rating here with us at McKenna BMW! Enjoy the road ahead in your Ultimate Driving Machine! 

JeffG's profile image
JeffG 
7 years ago

Daniel kept in constant contact and adjusted things in service to ensure my car was ready to go at the end of the day. Even had a nice follow up contact on a Saturday. Nicely done, thank you. 

Business response:

Hello Jeff, Thanks for sharing your recent 5 star service experience with Daniel here at McKenna BMW! We're pleased to read your review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine! 

TKLA's profile image
TKLA 
7 years ago

My appt. was at 7:30 am. I was taken care of immediately and waited in the lounge until my car was serviced and I was out the door at 8:45 am...as promised. Car was washed and I was treated very nicely. 

Business response:

Hello, and thanks for sharing your recent 5 star service experience with Charlie here at McKenna BMW! We're thrilled to read about your time with us, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine! 

TT's profile image
TT 
7 years ago

Arthur Szeto was amazing. Knowledgeable, precise and thorough, he helped me with all my questions with my i3 taken care of. Get this guy a raise ASAP! 

Business response:

Hello, and thanks for sharing your 5 star experience with Arthur here at McKenna BMW! We're thrilled to read about how much you enjoyed your time with Arthur, and we'd like to congratulate you on your new BMW i3. Thanks for choosing us here at McKenna, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine! 

ZedC's profile image
ZedC 
7 years ago

Arthur Szeto should go down as one of the nicest and most complimentary genius ever. It's been such a delight to have Arthur as my genius.Thank you to everyone at McKenna BMW. 

Business response:

Hello, and thanks for sharing your 5 star experience with Arthur here at McKenna BMW! We're thrilled to read about how much you enjoyed your time with Arthur, and we'd like to congratulate you on your new BMW. Thanks for choosing us here at McKenna, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine! 

JennyOC's profile image
JennyOC 
7 years ago

Daniel Solis helped me out a lot in picking out my new car! It was so hard to choose with so many options in the McKenna inventory. 

Business response:

Hi Jennifer, thanks for sharing your recent 5 star experience with Daniel here at McKenna BMW! Hearing that he was able to assist you in picking out the perfect BMW to fit your needs is very pleasing to hear. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future for scheduled service, parts / accessories, and all things BMW! 

March27's profile image
March27 
7 years ago

Robert never fails with his great service. Customer since 2006 and his client since I can remember. He knows what he is doing and makes me feel comfortable every time my car needs service. 

Business response:

Hello, it seems by reading your review that you had a great time here with Robert at McKenna BMW, but your star rating is 1 out of 5. Do you mind updating the star rating or letting us know if this is truly how you feel about our store? If you want to share more feel free to send us an email! Thanks, customerservice@mckennacars.com 

Daniel's profile image
Daniel 
7 years ago

All good. Arthur Szeto the BMW Genius is extremely helpful and knowledgeable as always. Attentive and courteous. I have recommended McKenna and Arthur to many! 

Business response:

Hi Daniel, Thanks for sharing your recent 5 star experience with Arthur here at McKenna BMW! We're thrilled to read your kind review, and we'd like to thank you for being a part of the McKenna Family! Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future for scheduled service, parts / accessories, and all things BMW! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 1,677 reviews. 

When is BMW open?

BMW is closed now. It will open at 7:00 a.m.