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BMW
- Automotive
- Pleasanton, CA
About this business
Location details
4350 Rosewood Dr, Pleasanton, CA, 94588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
RecommendedWe recently bought our third BMW from East Bay BMW. Thank you Mike for the excellent customer service. It was a pleasure working with you. We were sold on Easy Bay BMW years ago after a service issue. Our sunroof had an intermittent electrical problem. It ended being the lift kit but they burned out the sunroof motor (and replaced both under warranty) because it took so many tries to find the problem (and fix it).
Business response:
Hi Paige Wright-Henry, Thanks so much for your review and recommendation of East Bay BMW. Congrats on your third BMW and letting us know Michael Sutton served you well. We appreciate your continued business and hope to get the opportunity to serve you again!
RecommendedExcellent service as usual!! This is my 5th BMW, and East Bay are the only ones to service/repair any of them!! I highly recommend them!
Business response:
Hi Jennifer Love, Thank you so much for your continued loyalty and your recommendation. We appreciate you!
RecommendedBusiness response:
Hi Clyde Takahashi, We truly appreciate you sharing your experience with East Bay BMW and working with our Buying Center Specialist, Jason Anderson. One of the nicest people you'll ever meet but also like you mentioned, professional, cordial and knowledgeable. Thank you for recommending us and we hope we can work together again in the future!
RecommendedGreat personal service. Attentive sales and service departments...meet deadlines and great follow-up.
Business response:
Hello Harald Hala Smedal III, Thank you for your recommendation and review of our Sales and Service Teams. We truly appreciate it!
RecommendedThe service team is always super helpful, even on routine maintenance visits. Thanks to Kier for the overview video; it helps to know what work may be coming up. And thanks to the team for the prompt service and getting me out on time!
Business response:
Hi Scott Prickett, Thanks for your review of Kier Custodio and our Service Team. We love to hear you liked the video of your vehicle we send so you can see exactly what our technicians see. We hope to serve you again in the future!
RecommendedEziquiel from service is stellar! Super straight forward and knows what he is talking about. The guy is an absolute rockstar and multitasks to another level. Will continue to come here for service for sure!
Business response:
Hi Anish Hazari, Thank you for the kudos to our Service Advisor, Ezequiel Henriquez. You pretty much said it all. We appreciate you choosing us!
RecommendedGreat customer service and the video of the service check was a nice touch.
RecommendedGreat service from Chris Pun, Kelvin Pun and Matthew Very professional, nice and friendly people compare to Concord BMW My relative JV Huynh recommended me to come to East Bay BMW and we are glad we did. We will recommend East Bay BMW to friends and relatives
RecommendedMost wonderful experience with Bob Shankle , Have purchased 2 cars from him now.
Business response:
Hi Jennifer Clements, Thank you so much for your review of our Client Advisor, Bob Shankle and for your continued patronage!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 2,126 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.