This profile has been claimed by the business owner or representative.
4350 Rosewood Dr, Pleasanton, CA, 94588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I had a great experience buying a car from out of state. They worked with me and everything was perfect. Thanks Jesus Martinez and the crew.
Business response:
Hello Michael Oliver Tremea, Thank you for leaving a review of our Client Advisor, Jesus Martinez and your car buying experience with us.
I brought my 535i to East Bay BMW after a not so pleasant experience at another dealership. The service manager at East Bay went above and beyond to stand behind the CPO status of my vehicle. I highly recommend this dealership.
Business response:
Hi Patrick McLeod, Thank you for leaving this great review of your service experience at East Bay BMW and for our service manager. We truly appreciate your recommendation for choosing us!
Mo, my Agent was very knowledgeable and very helpful. No pressure and very welling to help. They forgot my floor mat , l called and explained that after my brand new spanking car was detailed, they forget to replace my flooring mat, they said no problem, just come by anytime a pick it up!❤️ Great people, great service!
Business response:
Hello Lucille Cooper, Thank you for the great review of our Client Advisor, Mo Khaleq, and his awesome service. We're so glad you had a stellar experience as that's what we strive for. Hope to serve you again in the future!
Hello Amit Prasad, You and your team are outstanding! I called around 10 am and you scheduled an appointment for me at 10:40am. I arrived at East Bay BMW and by 3pm the problem was solved. Thank you so much. I'll see you next time. Marilyn Meadors Goodguys, Inc.
Business response:
Hello Marilyn Meadors, We love this review for Amit Prasad. Thanks so much for sharing your awesome service experience!
Excellent service department. Will come back when my BMW needs to be serviced.
Business response:
Thank you so much Muhamad Ahmed for letting us know how we did! Look forward to serving you again!
Had very limited time to get the airbag recall done on my 530i. Called in the morning the service provider was very friendly and accommodating and got me in that morning! Recall was finished within 1.5 hours. I came back and the car was clean and vacuumed and ready to go… I Highly recommend this dealership especially for service and friendly people.
Business response:
Hello Bryan Hoyos, Thanks for letting us know how your service experience went at East Bay BMW. Glad we were able to get you in and completed efficiently. And we love to hear how friendly we are since we pride ourselves on being the best. Thanks again!
I’ve purchased 3 BMW 328i vehicles in the last 4 Years. One for Myself and one for each of my Sons. I was the first to purchase and I’m absolutely impressed with the performance of the car. Knowing both of my Sons would be going to college in pursuit of their careers. I recommend they save their money and I would match it to buy a 328I BMW. Both of my sons did not hesitate and found their car online, at East Bay BMW. Both Purchases we experienced incredible service. I committed to the purchase site on scene, because we knew ... read more
I’ve been dealing with East Bay BMW for a few years now. I love it there! They are always friendly, professional and accommodating.
Business response:
Hello Michelle Cook, Thank you so much for your review of East Bay BMW. We truly appreciate your kind words and grateful you choose us as your BMW Center!
BMW has a 4.5 star rating with 2,126 reviews.
BMW is open now. It will close at 6:00 p.m.